Amendment: The vacancy term has been updated to 12 months with the possibility of extension. If you have already submitted an application, there is no need for you to submit another one.Effective January 1st, 2024 the salary range for this position is $29.53 to $34.75 per hour in compliance with OPSEU Unified Bargaining Unit collective agreement provisions. The new rates, effective retroactive to January 1, 2024, were recently confirmed.We are looking for two enthusiastic individuals to provide leadership services and advice related to the Freedom of Information and Protection of Privacy Act (FIPPA) to the Ministry and the general public. If you are customer-oriented, consider these exciting opportunities with the Corporate Services Branch!
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
In this role, you will:
• Act in a leadership role for the training and day-to-day work distribution of Freedom of Information (FOI) Administrative Officers.
• Review, analyze, and respond to routine access to information requests from the public for general records and personal information.
• Analyze and assist in the compilation of statistics for reports.
• Prepare FOI request documents such as acknowledgments, clarifications, fees, letters to third parties, general inquiries, and records for disclosure.
• Answer a high volume of varied and complex calls for FOI legislation, policies, and procedures information.
• Maintain the FOI case management systems for tracking and processing FOI requests.
What you bring to the team
Leadership and Technical Skills
• You have leadership skills to provide training to FOI Administrative Officers and set priorities for day-to-day workflow.
• You have working knowledge of FIPPA and related regulations, policies, and principles to respond to public inquiries.
• You have knowledge of other jurisdictions' freedom of information legislation such as Federal and Municipal FIPPA legislation.
• You can acquire and apply knowledge of the ministry's structure, program areas, and data collection methods.
• You have arithmetic skills to prepare fee requests and a variety of statistical reports.
Research, Analytical, and Organizational Skills
• You have proven research, analytical, and problem-solving skills to review and evaluate complex information and discern important issues.
• You have demonstrated organizational skills to deal with a high volume of requests.
Communication and Customer Service Skills
• You have communication, customer service, and relationship management skills to work with ministry staff and provide services to the general public.
Computer Proficiency
• You are proficient in using computer systems and current software including Excel, Microsoft Outlook, Word, and PowerPoint to maintain and manage databases, track information, and prepare a variety of reports and materials.
• You can acquire knowledge of FOI case management systems to identify and resolve first level system problems, train new users, and act as system administrator.