Are you an enthusiastic individual dedicated to providing superior customer service? Would you describe yourself as a motivated team player, able to develop a strong network with co-workers and who prides themselves on having exceptional attention to detail and a strong ability to multi-task? If so, please consider this opportunity.
Note: These positions are required to report to and work from the physical work location (1 Stone Rd., Guelph) a minimum of three days per week. Current hybrid work arrangements are subject to change.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
In this role, you will provide a range of administrative support services to staff and clients. These services will include:
• providing client and program administration support for a range of programs
• managing calendars and correspondence for management and staff
• entering, tracking and manipulating data to support branch projects
• planning and organizing unit meetings, tracking projects
• lead and deliver unit level administrative projects
• processing financial transactions related to staff expenses, branch spending, vehicle costs and procurement in the branch
• supporting the branch administration team
What you bring to the team
Communication and Customer Service Skills:
• You have communication skills to explain policies, procedures and reporting requirements.
• You are comfortable presenting information to internal teams at meetings
• You have customer service skills to provide a variety of services to internal and external clients reliably and routinely in a highly responsiveness manner.
Organizational Skills:
• You have organizational and prioritization skills to manage a heavy workload with multiple demands and conflicting deadlines.
• You are able to support management in tracking multiple projects, following up on action items and providing status updates to team members.
• You have organization skills to complete tasks and meet deadlines.
• You are able to reliably manage records, track and retrieve information and data.
Analytical and Problem-Solving Skills:
• You have analytical skills to support the development, implementation and tracking of new and/or updated administrative policies and procedures.
• You have analytical skills to review financial transactions for compliance with policies, procedures and guidelines.
• You have analytical and problem-solving skills to proactively identify potential problems and make recommendations for potential solutions.
Computer Skills:
• You are proficient with databases (e.g. Salesforce), common office computer equipment (e.g. desktops, laptops and various other peripherals) and software such as OneNote, and Microsoft Office applications.
Financial Administration Skills:
• You have numeracy skills to support financial management, tracking and budgeting.
• You are able to interpret and apply financial policies, procedures and guidelines.