NOTE: Effective April 1, 2024, the salary range for this position is $92,920 to $135,056 per year.Are you a visionary leader with a passion for designing and deploying transformational infrastructure? The Ministry of Public and Business Service Delivery and Procurement is hiring two dynamic individuals to lead the design, development, and deployment of next-generation infrastructure solutions.
About the opportunity:As a Manager of Infrastructure Delivery, you will lead a diverse team of tech professionals, including engineers, project coordinators, and designers, to deliver high-impact projects across different portfolios and clusters. You will play a pivotal role in guiding and training staff, ensuring cohesive teamwork, and managing the end-to-end delivery of innovative infrastructure services.
In this role, you will manage the full lifecycle of Infrastructure Technology Services (ITS) solutions, oversee the design and deployment of integrated infrastructure, lead research and analysis projects, provide subject matter expertise for acquiring new infrastructure elements, contribute to strategic and operational planning, and drive efficiencies in project deliveries through optimization and automation.
About us:Infrastructure Technology Services (ITS) is a shared services organization committed to service excellence that manages and delivers common information technology infrastructure products and services for the Ontario government's ministries and agencies.
Why join us?• Innovative Projects: Be at the forefront of designing and deploying innovative infrastructure solutions that drive the government's IT capabilities forward.
• Strategic Impact: Play a key role in shaping the future of IT infrastructure within the Ontario government, influencing strategic, business, and operations plans.
• Efficiency and Optimization: Drive efficiencies in project deliveries through the optimization of standards, patterns, and automation.
Leadership in the Ontario Public ServiceA leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
Create the Work EnvironmentIn the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
Deliver on Business Goals and PrioritiesYour leadership will be crucial in guiding the team towards the achievement its business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. You will contribute to the achievement of team goals by:
• Managing end-to-end delivery of Infrastructure Technology Services (ITS) through the creation of solutions.
• Managing the efficient and effective conceptualization, design, development, and deployment of transformational, comprehensive, and Integrated infrastructure.
• Planning and managing research and analysis projects to provide recommendations on next generation or innovative infrastructure based on current state, emerging technology, business value, cost/benefit analysis and risk assessment.
• Leading participate in or provide subject matter expertise in the development of requests for proposals or other formal vehicles to acquire new elements of infrastructure.
• Providing input into branch and divisional strategic, business and operations plans by identifying and prioritizing Initiatives, projects, and service delivery options.
• Drive efficiencies in project deliveries by optimizing standards, patterns, and automation of services.
What you bring to the team
Leadership and management skills
• Demonstrated experience in building, inspiring, and managing high-performing teams of business and IT professionals in a fast-paced environment with multiple, sometimes conflicting priorities, policies, and resource constraints, including conflict resolution and prioritization skills.
• Proven skills in people management, managing financial budgets, and human resources, including labor relations issues and performance management, for a team of direct reports.
• Strong management skills with the ability to build effective teams by inspiring and providing feedback to staff.
• Ability to connect and foster partnerships with clients and other business partners.
Technical expertise
• Demonstrated knowledge of information technology products and services, including cloud hosting, automation, network infrastructure, architecture, data center and wide-area networks, current physical and virtual server technologies, mainframe, open-source operating systems, security tools and methods, middleware, and database technologies.
• Proven expertise in developing new business and service initiatives that meet client needs while anticipating future technological developments.
• In-depth knowledge of I&IT infrastructure patterns, including security and emerging technologies, to manage the development and implementation of reference architectures.
Program management skills
• Demonstrated ability to understand, interpret, and apply knowledge of financial policies and controls.
• Knowledge of procurement, purchasing, and payment processes and systems.
• Proficiency in project management methodologies to plan and manage research and analysis projects and deliver results.
• Experience working with vendors, including knowledge of contract negotiations and service level agreements.
Relationship management and communication skills
• Strong oral and written communication skills, with the ability to prepare and deliver presentations, reports, recommendations, and assessments.
• Interactive skills and the ability to resolve issues with vendors and clients.
• Relationship-building skills to enable effective stakeholder relationships and improve customer service.
• Interpersonal skills to establish strong working relationships with peers, clients, and other business partners.
• Ability to negotiate the design and outcomes of projects with internal and external stakeholders.
• Political acuity and discretion when handling confidential and politically sensitive information.