NOTE: Effective April 1, 2024 the salary range for this position is $92,920.00 to 135,056.00 per year.Are you passionate about advancing fire service training and quality assurance? The Ministry of the Solicitor General is seeking a dedicated Manager of Development & Quality Assurance to lead innovative projects and ensure the highest standards in educational programs and testing materials.
In response to a significant increase in courses and testing within the fire service, our department is restructuring to better meet the demands of our stakeholders. This newly created role will oversee the development and piloting of new training programs and testing materials, ensuring they meet industry standards and are effectively implemented across the province.
Please note: This position requires a hybrid work model, with 3 days in the office per week. Extensive stakeholder relations may involve travel and occasional weekend and evening work as needed.About us:The primary function of the
Office of the Fire Marshal (OFM) is to minimize the loss of life and property from fire by assisting municipalities and fire departments to improve fire protection and fire prevention services. By administering the Fire Protection and Prevention Act, 1997, the OFM supports the functions of municipal fire departments through a variety of advisory, training and instructional programs. The OFM also advises the Ontario government on standards and legislative developments that relate to fire protection and fire prevention. The OFM distributes a variety of publications for use by the Ontario Fire Service, i.e. Ontario Fire Service Messenger and the Fire Marshal's Communique. The OFM administers an awards program for Ontario firefighters and presents annual fire safety awards to citizens, firefighters and organizations under the sponsorship of the Fire Marshal's Public Fire Safety Council.
The
Training and Certification Unit's primary mandate is to develop and deliver high quality training programs and testing materials for the Ontario Fire Service. The Training and Certification Unit does this by developing and delivering programs and testing that meet the National Fire Protection Association (NFPA) standards and the current needs of the Fire Service.
Why join us?•
Impactful Work: Be at the forefront of shaping fire service training in Ontario.
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Innovation: Lead the development of new programs and initiatives.
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Professional Growth: Opportunity to mentor and grow a new team.
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Collaborative Environment: Work closely with key stakeholders within and outside the ministry.
Leadership in the Ontario Public ServiceA leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.
How we support diversity, inclusion and accessibility
The Ontario Public Service (OPS) is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.
The OPS invites all interested individuals to apply. As an organization that promotes equity and diversity, the OPS encourages applications from Indigenous, Black, racialized individuals, and persons with disabilities.
The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.
Visit the
OPS Anti-Racism Policy, the
OPS Diversity and Inclusion Blueprint, and the
Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.
About the job
Create the Work Environment
In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
Deliver on Business Goals and Priorities
Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry.
You will contribute to the achievement of team goals by....
• Team Leadership: Oversee curriculum developers and testing material developers.
• Program Development and Management: Manage the development, piloting, and implementation of training programs and testing materials. Ensure staff and service providers have necessary skills and knowledge.
• Policy Development: Develop, update, and refine operational policies. Review and evaluate policies and legislation.
• Quality Assurance: Perform quality assurance reviews. Conduct program evaluations, identify training needs, and ensure compliance with standards and policies.
• Stakeholder Engagement: Maintain relationships with external and internal stakeholders. Develop and sustain stakeholder relationships.
• Project Management: Operate within budget constraints and ensure timely project completion. Manage projects and project teams.
What you bring to the team
Leadership and management experience:
• Experience in managing teams and fostering an engaged and inclusive work environment.
• Support the growth and development of team members through guidance, coaching, and mentorship.
• Provide constructive feedback and mentorship to help team members grow and improve.
• Skill in ensuring organizational standards and operational goals are met through succession planning, performance standards establishment, and regular performance management reviews.
• Ability to provide advice and expertise to senior ministry management on program directions, issues, and risks impacting government training program commitments.
• Capability to exercise discretion and independent judgment in managing work activities where past practices may not exist.
Communication and stakeholder relationship management skills:
• Proficient in managing external stakeholder relations, specifically within the fire service community, and internal stakeholder relations with academic and standards evaluation managers.
• Demonstrates superior oral communication, consultation, and presentation skills to offer technical guidance, advice, and education.
• Shows comprehensive understanding of Government/Ministry program and policy implementation processes.
• Exercises political acuity and integrity to handle complex, adversarial, and emotionally charged situations effectively.
• Possesses excellent written communication skills for preparing diverse materials and correspondence.
Technical Knowledge and Expertise:
• Understanding of fire service operational aspects.
• Expertise in curriculum design, educational program development, and accreditation processes.
• Experience in reviewing and approving training materials; skilled in strategic framework development and implementation.
• Proficiency in conducting program evaluations, quality assurance reviews, and refining operational policies.
• Competence in identifying and addressing emerging issues and trends, with knowledge of regulatory and compliance requirements.
• Comprehensive grasp of project management principles and methodologies.
• Familiarity with adult education/training methodologies, including needs assessment, program design, and delivery.
• Knowledge of government and ministry financial and administrative procedures, including budget management.
• Understanding of program policies, procedures, and practices within relevant subject areas.