Apply By: Thursday, September 12, 2024 11:59 pm EDT
Competition Status: Position Filled

Approximately 222 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Receptionist/Mail Clerk

Job ID:
219079
Organization:
Ministry of the Solicitor General
Division:
South West Detention Centre
City:
Maidstone
Position(s) language:
English
Job term:
1 Temporary up to 6 months with possibility of extension
Job code:
C04OAD - Office Administration 04 (COR)
Salary:
$24.14 - $27.90 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

The South West Detention Centre seeks Receptionist/Mail Clerk to provide reception and clerical support services on-site located at 4819 8th Concession Rd., Maidstone, ON to institution staff, inmates and the general public.

How we support diversity, inclusion and accessibility

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

About the job

You will:
• screen and direct multiple-line telephone switchboard calls to the institution, transferring calls as required;
• receive visitors and verify identification, notifying appropriate staff members of visitors;
• coordinate video visits and booking of time slots with the public and stakeholders;
• assist with coordination of face to face and in person visits;
• process incoming and outgoing mail;
• type a variety of material and compose routine correspondence;
• file and maintain ongoing inventory and order stationery as required.

What you bring to the team


Administrative Knowledge and Skills:

• You have knowledge of multiple-line switchboard and receptionist procedures to response to telephone inquiries, direct callers and process staff and inmate mail.
• You demonstrate professionalism, tact and courtesy to respond to telephone inquiries, direct callers and process staff and inmate mail.
• You have the ability to acquire knowledge of institutional policies and procedures relating to the release of information for institutions.

Mailing/Courier Knowledge and Reasoning Skills:

• You have knowledge of relevant Canada Post regulations and mail and courier procedures.
• You can prioritize incoming calls as well as recognize and act upon unusual calls.
• You have analytical skills to identify incoming and outgoing mail and determine correct destination of incorrectly addressed mail.

Communication and Technical Skills:

• You have strong oral communication skills to screen and direct calls to the institution and interact with colleagues, outside callers and visitors.
• You have experience with a personal computer to complete word processing and produce various typed materials.

Additional information:

Apply by:
Thursday, September 12, 2024 11:59 pm EDT
Position details:
  • 1 English Temporary, duration up to 6 months, 4819 8th Concession Rd , Maidstone, West Region, Criminal Record and Judicial Matters Check, Local Police Databases Search, PIP/NICHE/RMS
Compensation group:
Ontario Public Service Employees Union
Work hours:
Category:
Administrative and Support Services
Posted on:
Wednesday, August 28, 2024

Note:

  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
  • T-CL-219079/24


Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


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