Medical Clerk

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Are you looking for an opportunity to demonstrate your strong administrative and communication skills? If so, consider this rewarding opportunity in the position of Medical Clerk with Health Care Services in the Central North Correctional Centre, Ministry of the Solicitor General.

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How we support diversity, inclusion and accessibility

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

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About the job

In this role, you will:
• Perform a variety of administrative tasks in support of program/unit needs
• Answer telephone calls, direct visitors and respond to inquiries and a variety of requests for information releases
• Gather and verify information, contact appropriate staff and service providers
• Prepare and distribute agendas, take and finalize minutes
• Oversee flow of information, track documents and monitor, sort and distribute incoming mail
• Support quality assurance processes
• Establish bring forward filing systems.
• Utilize a variety of software and systems (i.e.database, OTIS, Excel and Word) to perform duties and organize medical appointments
• Archive medical information

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What you bring to the team

Administrative Knowledge and Skills

• You have knowledge and experience with general office practices and procedures in order to provide clerical support services
• You have knowledge of filing systems to maintain and ensure safekeeping of administrative and health care files ensuring security and confidentiality
• You have the ability to acquire knowledge and understanding of legislation including the Freedom of Information and Protection of Privacy Act, Personal Health Information Protection Act as well as OPS retention schedules and Customer Service Standards

Communication and Interpersonal Skills:

• You have strong oral and written communication skills to prepare accurate correspondence, prepare meeting minutes, receive calls, take messages and provide information to callers
• You have the ability to compile large volumes of information for release in accordance with ministry policy and privacy protection acts
• You have excellent interpersonal skills to work within a team environment

Analytical and Reasoning Skills:

• You have strong organization and time management skills in order to determine workload priorities with conflicting deadlines and control the appropriate information to release for requests
• You have analytical and reasoning skills in order to ensure accuracy and review documents for completeness, following up on actions as required
• You possess problem solving, research and investigative skills to identify and resolve discrepancies relating to accuracy of files/information, invoices and financial transactions

Computer Skills:

• You have proficiency operating word processing equipment and software to prepare letters and reports as well as database filing systems in order to input and track information

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Additional information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• T-CL-219560/24

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.