Medical Clerk

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Do you have strong organizational and customer services skills? If so, consider this challenging opportunity with the Ministry of Community Safety and Correctional Services, where you will provide administrative support to the staff of the health care unit of a correctional facility.

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How we support diversity, inclusion and accessibility

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

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About the job

Within a systemic change and anti-racism organizational change context that values diversity, your will

• provide receptionist services
• prepare a variety of reports and correspondence
• book physician, specialist and medical test appointments
• complete applications for health insurance numbers
• coordinate physician billings
• prepare reconciliation statements
• maintain filing systems and other related administrative duties

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What you bring to the team

Specialized Knowledge and Skills:

• you have knowledge of office administration procedures and practices, including knowledge of filing systems and related technology
• you can interpret and apply relevant legislation (i.e. Freedom of Information and Protection of Privacy Act and the Mental Health Act)
• you understand medical terminology in order to interpret information
• you have knowledge of institution and health care policies regarding the release of medical information

Organizational, Analytical and Reasoning Skills:

• you use your analytical skills to recognize errors (i.e. missing information/documents/signatures, enclosures in out-going mail, scheduling conflicts)
• you are organized and can prioritize a variety of tasks with conflicting deadlines

Communication, Interpersonal and Computer Skill:

• you can prepare and present information in a clear and concise manner
• you use your interpersonal skills to work effectively with a diverse client group
• you can work independently and as part of a team
• you are proficient with various computer software applications and databases (i.e. MS Office, OTIS)

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Additional information:

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• T-CL-224302/24

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.