Are you an efficient office administration professional with excellent organizational skills? If so, consider this position with the Ministry of Natural Resources, Regional Operations Division in Sioux Lookout District.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
In this role you will:
• Provide front-line customer and client services to internal and external clients by providing explanations on ministry policies, procedures and requirements and assisting in the completion of associated forms.
• Refer/redirect technical/professional client inquiries to appropriate staff or other agencies.
• Provide a range of administrative services such as: producing approvals/permits/licences under various legislation; arranging, participating and recording minutes of meetings; composing routine correspondence; receiving incoming and preparing outgoing mail; logistical support to district supervisors and teams; organizing and maintaining district filing systems; maintaining office supplies and equipment; compiling data and drafting reports.
• Assist in the district financial process by receiving revenue, preparing receipts, making bank deposits, entering data, balancing Point of Sale terminal, and maintaining district financial records, etc.
• Assist in human resource functions such as completion of hiring documents, tracking and filing of hiring forms, etc.
What you bring to the team
Communication Skills:
• You are able to convey information, respond to inquiries, resolve complaints and issues using tact and diplomacy with clients, the general public and staff.
• You have the ability to create and/or proofread critical correspondence in relation to hiring, issue management, finances, etc.
Planning and Organizational Skills:
• You have the ability to effectively manage a demanding workload with multiple priorities.
• You are able to use effective time management skills to ensure deadlines are met.
• You have the ability to effectively plan, monitor and track multiple deadlines and processes (e.g. new staff requirements; critical deadlines; recurring meetings; licence renewals, etc.).
Judgement and Analytical Skills:
• You are able to determine nature and urgency of matters, inquiries and processes and prioritize, action or refer accordingly.
• You have the ability to interpret and apply relevant, policies, procedures, directives, guidelines, regulations and/or statutes (eg. Crown Forest Sustainability and Fish and Wildlife Conservation acts, Public Lands Act).
• You are able to identify and resolve discrepancies in reports and financial data.
• You are able to maintain a high level of confidentiality.
Office Administration Experience:
• You have demonstrated experience with office administrative duties such as human resources, purchasing, revenue collection procedures, assets management, tracking correspondence/projects, arranging meetings/travel, maintaining supplies and office equipment manual and automated filing.
• You are proficient with computers and software programs such as word-processing, database, electronic mail, internet, spreadsheet and financial and revenue applications to format and prepare correspondence and reports, input and retrieve data and maintain computerized records.