Explore an exciting Business Analyst opportunity with IT Source, where you can leverage your business analysis skills and systems consulting expertise to contribute to impactful technical projects and programs. This role offers a chance to make a significant difference and build a rewarding career and future.
IT Source is an internal professional services unit in the Central Agencies I&IT Cluster of the Ministry of Public and Business Service Delivery and Procurement. Our branch offers the Ontario Public Service (OPS) I+IT community a modern, effective approach to resource augmentation, and we are currently seeking an energetic professional to join our high performance Analyst Practice. In this role, you can leverage your hands-on knowledge of the full SDLC (Software Development Life-Cycle), agile practices and the Business Analyst Body of Knowledge (BABOK) in an enterprise environment to contribute to both the Business Analysis and project aspects of your assignments.
Our Professional Service teams join enterprise-wide projects supporting the I+IT community and the great work they are doing. Our clients are diverse, the projects vary and can be complex and challenging. In this role, you will have the opportunity to work in environments using a broad spectrum of both leading and legacy technologies.
As you move from project to project and from one Ministry to another Ministry, your assignments through IT Source will vary in length and will be located in a variety of Ministry client site locations throughout the GTA and Oshawa.
Note: This position is located at 222 Jarvis Street, Toronto and/or 33 King Street West Oshawa; however, alternative work arrangement including flexible hours, hybrid remote work, and compressed work week may be available.
How we support diversity, inclusion and accessibility
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
About the job
As a Business Analyst with IT Source, you will:
• Use business analysis techniques and tools to assess the business requirements of clients
• Gather and organize information on programs, services and business objectives; lead and conduct feasibility studies including cost/benefit analysis of various options, priorities, benefits and approaches.
• Develop, manage and monitor agile/scrum artefacts to help drive product delivery from concept to release
• Prepare plans to address required project resources, costing, phases, scheduling and testing.
• Provide technical advice on the design, development, integration, implementation and maintenance of systems that support the achievement of strategic and operational objectives of IT Source's client program areas.
• Conduct and advise on business modeling, use case modeling, conceptual and logical data modelling
• Prepare and advise on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice
• Bring a digital mindset to lead and manage requirements for I+IT projects to deliver on various key government priorities, including bringing simpler, better and faster services to Ontario
What you bring to the team
Business Analysis Knowledge and Skills
You have:
• knowledge of business analysis techniques and tools, business process modeling and re-engineering, Joint Application Development (JAD) and interviewing, to assess the business requirements of clients, and gather information on programs, services, and business objectives
• the ability to facilitate collaborative sessions with a diverse audience for gathering, analyzing and prioritizing requirements
• You can conduct business analysis, feasibility assessments on approaches, and cost benefit analysis to identify the most cost effective approach
• knowledge in business modeling, use case modelling, conceptual and logical data modelling, process and data flow modelling
• demonstrated experience with successful stakeholder relationship management, creating value and guiding decisions through research and data
• demonstrated experience working with hybrid teams across various channels: Design teams (UX/UI), QA, Development, Accessibility, etc
• knowledge of Agile practices to enable digital capabilities for clients (e.g. requirement elicitation/elaboration, researching and delivering user stories, sprint management/planning, backlog grooming, etc.)
Technical Knowledge
You have:
• knowledge and experience with enterprise architecture concepts, and I&IT architectural reviews and gating, to ensure that business analysis produced by project groups is performed in accordance with OPS I&IT requirements
• knowledge of life cycle methodologies and agile practices for systems/software development for business applications, and systems specifications design
• knowledge of software design, development and integration, database concepts, and user interface design principles
• knowledge of change management, quality assurance, risk management, test planning and execution, and business continuity planning
Project Management Knowledge and Skills
You can:
• provide input to develop business cases, project plans for resources and costing, terms of reference, schedule and manage deliverables including . impacts related to change, risk, quality, disaster recovery and business continuity
• co-ordinate I&IT projects, prioritize issues, and evaluate work quality, processes, progress and deliverables
• advise on a range of concerns/issues, and facilitate a cooperative approach to projects deliverables
Communication Skills
You can:
• prepare business cases, final reports, recommendations, and develop quality assurance testing plans
• lead and facilitate the consulting, training and discussion process for projects
• ensure compliance and influence others to adopt to a specific course of action
• demonstrate team leadership, presentation, facilitation, political acuity and negotiation skills to drive solutions