Senior Programmer Analyst

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Work with the latest technology on exciting initiatives with this opportunity with the Health Services I&IT Cluster.

The Emergency Health I&IT Solutions and Technology Management Branch requires your IT skills and expertise in support of the implementation, support, and maintenance of mission-critical applications for the Emergency Health Services of Ontario portfolio. It will include building and maintaining critical applications, programming, and building data exchange services.

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How we support diversity, inclusion and accessibility

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals who are eligible for Targeted Direct Assignments (TDA) to apply and encourage TDA eligible applications from Indigenous, Black, and racialized individuals, people with disabilities, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

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About the job

As a Senior Programmer Analyst, you will:
• provide application support to end users by identifying, communicating, escalating, and resolving incidents encountered with applications and associated infrastructure
• lead service management best practices across project and operational activities
• provide expertise, advice, and assistance to clients
• review business requirement documents and prepare technical documentation to support the implementation of operational enhancements, such as change and release management artifacts
• perform programming tasks using various industry standard programming languages and operating systems for the more complex programs in a business application
• lead or assist with the testing and implementation of new and enhanced systems and software releases

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What you bring to the team

Technical Skills

You can:
• support and maintain application software and associated infrastructure in a variety of environments such as Java, SQL Server, Power BI/Azure and related utilities
• apply service management best practices for incident, problem, change, configuration and release management under the Information Technology Infrastructure Library (ITIL) framework in support of IT Operational Support teams • demonstrate knowledge of Software Development Life Cycle (SDLC) methodologies and techniques in order to participate in the development of information systems such as Agile, Scrum, and Waterfall development
• demonstrate the use of various programming languages and revision control

Analytical Skills

You can:
• analyze business requirements, review and prepare technical and operational documentation
• assess IT options for clients and recommend cost-effective solutions

Communication and Interpersonal Skills

You can:
• convey and explain detailed specialized IT terminology
• clarify and explain resolution to a problem/complaint
• encourage compliance, promote acceptance and secure cooperation for a course of action, recommendation or proposal

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• comprehensive benefits that look after your holistic wellness needs
• base salary that aligns to market trends with scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly, and accessible physical work environment

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Additional information:

Note:

• T-HL-225700%2F25

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.