Are you passionate about making a meaningful impact in your community? As an ODSP Manager, you will lead a dedicated team in delivering essential social services to those in need. This role offers a unique opportunity to shape and implement local strategies that align with provincial priorities, ensuring program integrity and high-quality client service. You will be at the forefront of managing and improving service delivery, addressing emerging trends, and fostering strong relationships with various stakeholders. Your leadership will be crucial in maintaining compliance with legislation and enhancing the overall effectiveness of the ODSP program.
Join us in a dynamic and rewarding environment where your expertise in program management, strategic planning, and team leadership will be highly valued. As an ODSP Manager, you will not only oversee the operational aspects of service delivery but also contribute to long-term financial and resource planning. This role is perfect for a proactive leader who thrives in a collaborative setting and is committed to promoting an inclusive and values-based workplace. If you are ready to take on a challenging yet fulfilling role that makes a real difference, we encourage you to apply and become a vital part of our mission to support and empower our community.
We are currently hiring 3 ODSP Managers. These are permanent positions that can work from any of the locations below. They will be assigned to any of the offices as per operational needs.
Locations:• 1880 Eglinton Ave East
• 5639 Finch Avenue East, 2nd Floor
• 786 Lawrence Avenue West
• 340 Dufferin Street
• 111 Wellesley St East
• 47 Sheppard Avenue East, 6th Floor
• 1 York Gate Blvd
Our Brand: Social Assistance Service Delivery Branch:In an inclusive, diverse and engaging work environment, at SASDB, we work collaboratively, using a caring and compassionate approach, to promote a positive experience and to foster growth towards a better future for our clients and staff.
About the Ontario Disability Support ProgramThe Ontario Disability Support Program (ODSP) provides income support and employment support to eligible adults with disabilities. The mandate for the Social Assistance Programs Division is to design, deliver, support and oversee person-centred, responsive and accountable social assistance services in Ontario, focused on improved outcomes, service quality and sustainability. The division combines policy and delivery expertise with strong partnerships across the Ontario Public Service, municipal and First Nations Governments and beyond to achieve its objectives.
*****Information Session Details*****Voluntary, online information sessions will be conducted on Wednesday, April 23 at 3:30pm EST to share information about this opportunity.
This is voluntary and will not impact the screening process. If you are interested in learning more about the ODSP Manager position, please join via the following links:
Session #1 Wednesday April 23rd at 3:30pm EST:
Teams Meeting linkDuring this session, you will learn about the role, responsibilities, and what we are looking for in a candidate. This is an excellent chance to get your questions answered and gain a better understanding of this exciting opportunity. Attendance is completely voluntary and will not impact your application status. If you are interested, we encourage you to join us!
Leadership in the Ontario Public ServiceA leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.
About the job
Create the Work Environment
In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
Deliver on Business Goals and Priorities
Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. As the ODSP Manager, you will:
• Provide leadership and direction in the establishment of a service delivery framework for programs and services.
• Provide leadership and supervision to staff within a unionized environment.
• Be a proactive and innovative leader, motivating your team and colleagues across the division to deliver exceptional results in a changing environment.
• Lead the development of local strategies and activities that is aligned with emerging priorities and government directions, compliant with relevant legislation and/or standards of performance and ensures program integrity and client service.
• Ensure compliance with regulatory, legal, financial, collective agreements and ministry policy commitments.
• Develop and manage effective linkages with community and municipal partners to promote and market the community based ODSP program.
What you bring to the team
Leadership and Change Management Skills
• You can manage a team by building trust, communicating values, strategies, expectations, and promoting an engaged and inclusive environment.
• You have demonstrated leadership skills and ability to develop, mentor, and empower staff to reach their full potential, as well as hold others accountable.
• You have demonstrated strong change management skills to manage a team, provide direction to achieve operational goals, and implement and support service delivery changes and initiatives.
• You have demonstrated the ability to exercise discretion and independent judgment to determine and manage work activities where past practices may not exist.
• You have demonstrated the leadership behaviours, attributes, and mindsets to lead the OPS into the future.
Project Management and Analytical Skills
• You possess knowledge of project management principles and methodologies to manage the delivery of program plans, initiatives and goals.
• You have demonstrated excellent judgment, decision-making and analytical skills to evaluates the results and outcomes of delivered programs and services to identify opportunities for improvement.
• You have keen political acuity to manage sensitive and potentially high-profile cases, with an understanding of how to communicate with political stakeholders.
Technical Knowledge and Experience
• You have knowledge of human resources management, labour relations and dispute resolution processes.
• You demonstrate comprehensive knowledge and experience in existing government and/or non-government services for social assistance recipients and people with disabilities.
• You can develop knowledge and understanding of government/ ministry financial and administrative procedures.
Communication and Stakeholder Management Skills
• You have excellent negotiation, consultation, communication and interpersonal skills to develop and maintain collaborative relationships with various groups/stakeholders, government organizations and agencies.
• You have strong communication skills to work with clients who often have significant barriers and many with mental health issues.
• You can collaborate with branch/division colleagues on policy development, issues management, and coordination of programs.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
The Ontario Public Service (OPS) is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.
The OPS invites all interested individuals to apply. As an organization that promotes equity and diversity, the OPS encourages applications from Indigenous, Black, racialized individuals, and persons with disabilities.
The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.
Visit the
OPS Anti-Racism Policy, the
OPS Diversity and Inclusion Blueprint, and the
Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.