Correctional Officer - Unilingual (English) and Bilingual (English/French)

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The positions at the Kenora Jail, Fort Frances Jail, Monteith Correctional Complex, Thunder Bay Correctional Centre and Thunder Bay Jail qualify for the Northern Attraction Incentive Program (NAIP). NAIP is a pilot recruitment program which offers financial incentives to new hires in specific positions in designated institutions and probation and parole offices in Northern Ontario, including external candidates to the Ontario Public Service and existing employees who agree to work for a term of three years.

All applicants will be provided with more information on the program once the job advertisement closes. If you would like more information prior to applying, you may contact CSRU@ontario.ca

Do you have a passion for making a difference in the lives of others? Do you enjoy working with diverse people? If so, then consider this opportunity with the Ministry of the Solicitor General, where you will support the correctional system in Ontario and contribute to the safety of your community. The Correctional Officer position is a rewarding career in the justice sector and is an opportunity to work with an employer that promotes diversity, is committed to your development and is providing paid training for new correctional officer recruits. This is an exciting time to join Correctional Services!

We are seeking like-minded individuals that demonstrate compassion for others and an ability to engage and support diverse communities in a meaningful way. You bring an awareness, sensitivity, and mindfulness towards diversity and understand the challenges/barriers clients from marginalized groups may face. Those committed to diversity and inclusion have an opportunity to apply for a scholarship providing financial aid in training costs.

During your application, you will be asked to complete an online voluntary Correctional Officer Socio-Demographic Survey and we encourage you to self-identify if you belong to one of the employment equity groups.

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About the job

In this role, you will:
• Perform a full range of duties, including the care, custody, control and supervision of inmates
• Support the delivery of specialized programs, services and cultural activities for inmates
• Interact with inmates to maintain security and safety in the facility
• Provide community escort duties to ensure the safety of inmates, staff, visitors and the public
• Maintain communications with a range of contacts, including inmates, co-workers, supervisors, Native Inmate Liaison/Elder and clinical and medical staff
• Demonstrate the Correctional Services Officer core competencies of critical and strategic thinking, leadership, communication, emotional intelligence and integrity, and professionalism throughout all interactions.

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What you bring to the team

Mandatory requirements

You must meet the following pre-requirements to apply:
• Be a minimum of 18 years of age
• Possess oral French skills at the Advanced-Minus level (for bilingual positions)
• Be currently certified and/or able to be certified by first day of employment in Emergency First Aid, Cardiopulmonary Heartsaver (CPR) and Automated External Defibrillator(AED)
• Must have original proof of Grade 12 completion or an equivalency (e.g. general equivalency diploma/certificate)
• Must be able to work rotating shifts, including days, afternoons and nights, and on weekends and statutory holidays


Eligibility

To be considered for the Correctional Officer position, you must successfully complete the following during the recruitment process:

• Ministry administered aptitude, cognitive and psychological tests
• FITCO testing [must be completed prior to a conditional offer of employment has been made]
• Correctional Officer pre-employment medical exam
• Corrections Foundational Training for Correctional Officers (CFT-CO). A training stipend will be offered to candidates who are selected.
• Oral French Language test at the Advanced-Minus level (for bilingual correctional officer positions only)
• Correctional Officer Enhanced Security Clearance process, which includes:
-CPIC Check
-Vulnerable Sector Check
-Out-of-Country Check (if applicable)
-RCMP Records Check
-NICHE/RMS File Check
-PIP (Police Information Portal) Check
-Internet Search
-Credit Equifax Check
-Immigration Status Check
-Ministry of Transportation (MTO) Check - last ten years
• Prior to beginning employment with the Ontario Public Service, you must provide documents showing that you are legally entitled to work in Canada


For further information on the Recruitment Process of Correctional Officers, please visit:
Becoming a Correctional Officer
• Email: CSRU@ontario.ca
• Phone: 1-855-927-CSRU (2778)

Communication (Oral and Written) skills

You have:
• Ability to convey factual information through respectful oral and written communication with inmates, staff, supervisors and the public
• Ability to complete reports and documentation, and maintain accurate inmate counts
• Ability to demonstrate interpersonal skills in communicating clearly, respectfully and confidently in providing information, instructions and directions

Observation, Analytical and Problem Solving skills

You have:
• Ability to assess inmate situations, problems and conflicts and proactively determine suitable resolutions.
• Ability to demonstrate leadership in making inmate referrals to appropriate institutional personnel or professional staff for suitable action

Team Work/Interpersonal and Persuasion skills

You have:
• Ability to work cooperatively with others to achieve common goals
• Ability to positively assist inmates and motivate them to participate in activities
• Ability to treat inmates and staff in a consistent, fair, firm and non-judgmental manner
• Ability to promote shared values and deliver on organizational priorities and expectations

Crisis Intervention and Conflict Resolution skills

You have:
• Ability to recognize and understand situations that may produce conflict and use strategies and critical thinking to resolve and/or de-escalate
• Ability to recognize and assess a crisis or potential crisis situation, and implement appropriate solutions in an attempt to resolve the crisis

General Knowledge and Computer skills

You have:
• Knowledge of court procedures to testify/present evidence at court hearings, Coroner's inquests and ministry investigations.
• Knowledge of diversity to understand cultural differences and professionally interact with others
• Ability to apply human rights and anti-racism principles, in supporting Indigenous perspectives, demonstrating an inclusive and diversity focused approach to managing impacts on inmates
• Ability to use computer software to accurately input and retrieve data

There are a total of 204 positions across Ontario.

Below is a list of the locations:


• 3 unilingual and 1 bilingual positions at Algoma Treatment and Remand Centre - 800 Great Northern Road, Sault Ste Marie, P6B 0B5
• 5 unilingual positions at Fort Frances Jail - 310 Nelson Street, Fort Frances, P9A 1B1
• 12 unilingual positions at Kenora Jail - 1430 River Street, Kenora, P9N 1K5
• 4 unilingual and 2 bilingual positions at Monteith Correctional Complex - 3052 Rese Road, Monteith, P0K 1P0
• 1 unilingual and 1 bilingual positions at North Bay Jail - 2550 Trout Lake Road, North Bay, P1B 7S7
• 3 unilingual and 2 bilingual positions at Sudbury Jail - 181 Elm Street West, Sudbury, P3C 1T8
• 6 unilingual positions at Thunder Bay Correctional Centre - 2351 Highway 61 South, Thunder Bay, P7C 4Y4
• 4 unilingual at Thunder Bay Jail - 285 MacDougall Street, P.O. Box 2806, Thunder Bay, P7A 2K6
• 9 unilingual positions at Maplehurst Correctional Complex - 661 Martin Street, Milton, L9T 2Y3
• 9 unilingual positions at Toronto East Detention Centre - 55 Civic Rd, Scarborough, M1L 2K9
• 48 unilingual and 2 bilingual positions at Toronto South Detention Centre - 160 Horner Avenue, Toronto, M8Z 0C2
• 8 unilingual and 2 bilingual positions at Hamilton-Wentworth Detention Centre - 165 Barton Street East, Hamilton, L8L 2W6
• 3 unilingual positions at Niagara Detention Centre - Hwy 58, 1355 Uppers Lane, Thorold, L2V 4A6
• 2 unilingual positions at Ontario Correctional Institute - 109 McLaughlin Rd S, Brampton, L6Y 2C8
• 4 unilingual and 2 bilingual positions at Vanier Centre for Women - 655 Martin Street, Milton, L9T 5E6
• 5 unilingual positions at Brockville Jail/STLVTC - 10 Wall Street, Brockville, K6V 4R9
• 11 unilingual positions at Central East Correctional Centre - 541 Highway 36, Lindsay, K9V 4S6
• 3 unilingual and 2 bilingual positions at Ottawa-Carleton Detention Centre - 2244 Innes Road, Ottawa, K1B 4C4
• 5 unilingual and 1 bilingual positions at Quinte Detention Centre - 89 Richmond Boulevard, Napanee, K7R 3S1
• 20 unilingual positions at Central North Correctional Centre - 1501 Fuller Avenue, Penetanguishene, L9M 2H4
• 10 unilingual positions at Elgin-Middlesex Detention Centre - 711 Exeter Road, London, N6E 1L3
• 3 unilingual positions at Sarnia Jail - 700 North Christina Street, Sarnia, N7V 3C2
• 2 unilingual positions at Stratford Jail - 30 St. Andrew Street, Stratford, N5A 1A3
• 7 unilingual and 2 bilingual positions at South-West Detention Centre - 4819 8th Concession Road, Maidstone, N0R 1K0

Note: Hours for these positions are irregular and can vary from 0 up to 40 hours per week, with no guarantee of hours.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information:

Note:

• This ad is also available in French.
• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• At this time, all employees working in congregate living settings are required to provide proof they are fully vaccinated, meaning they are fully vaccinated as defined by the Ministry of Health (refer to: COVID-19 Fully Vaccinated Status in Ontario), including 14 calendar days have passed since receiving their final dose of the COVID-19 vaccine.
  
  Employees who do not provide proof of full vaccination will be deemed ‘not vaccinated' under the Employer's policy and will be required to attend a vaccine education program, as determined by the Employer. Employees who are not vaccinated under the policy with a valid medical exemption will not be required to attend a vaccine education program. All employees working in congregate living settings must undergo regular rapid antigen testing, regardless of vaccination status.

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How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.