Apply By: Tuesday, May 6, 2025 11:59 pm EDT

Business Support Officer

Job ID:
229211
Organization:
Ministry of Municipal Affairs and Housing
Division:
Municipal and Housing Operations Division
City:
Kingston
Position(s) language:
English
Job term:
1 Permanent
Job code:
08OAD - Office Administration 08
Salary:
$26.92 - $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Are you a well-organized, collaborative individual who enjoys record-keeping and archiving? Do you have an interest in responding to enquiries and supporting a team responsible for assisting municipalities to access government programs? Then consider this opportunity with the Municipal Services Office - East Region reporting to the Regional Director.

NOTE: This position is required to report to and work from the physical work location (8 Estate Ln, Kingston,ON) a minimum of three days per week. Current hybrid work arrangements are subject to change.

About the job

You will:

- create, organize and maintain various filing and bring-forward systems
- manage records/archives, input and retrieve data, and log/track information
- provide a range of administrative and clerical support services (e.g. reception, mail, word processing, scheduling)
- contribute to the development of records management procedures and processes

What you bring to the team

Administrative and Clerical Skills

- you have knowledge of electronic and manual file and data management systems
- you have experience creating, organizing and maintaining filing systems, managing records/archives, inputting and retrieving data, and logging/tracking information
- you have knowledge of administrative office procedures to prepare correspondence, provide reception and mail services, and arrange meetings

Communication and Interpersonal Skills

- you have excellent communication and interpersonal skills to liaise with clients and staff
- you demonstrate tact, courtesy and customer-service orientation to appropriately respond to enquiries
- you have written communication skills to prepare routine correspondence

Analytical and Problem-Solving Skills

- you have demonstrated analytical and evaluation skills to retrieve information, evaluate against pre-set indicators and refer anomalies to senior staff
- you have sound reasoning and problem-solving skills to determine the nature of inquiries, maintain confidentiality, determine the best way to handle tasks, and make recommendations for the development of processes

Organizational Skills

- you have strong organizational skills to prioritize work to meet deadlines
- you can manage schedules and coordinate arrangements for meetings

Computer Skills

- you are proficient with computer software applications (i.e. Teams, Word, Excel, Outlook and PowerPoint) to prepare correspondence, reports and spreadsheets
- you can operate and perform routine maintenance on standard office equipment

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

Additional information:

Apply by:
Tuesday, May 6, 2025 11:59 pm EDT
Position details:
  • 1 English Permanent - Full Time, 8 Estate Ln, Kingston, East Region
Compensation group:
Ontario Public Service Employees Union
Work hours:
Category:
Administrative and Support Services
Posted on:
Tuesday, April 22, 2025

Note:

  • T-MA-229211/25


How to apply:

  1. You must apply online.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Read the job description to make sure you understand this job.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
  6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


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