Are you passionate about making a meaningful impact in your community? As an ODSP Manager, you will lead a dedicated team in delivering essential social services to those in need. This role offers a unique opportunity to shape and implement local strategies that align with provincial priorities, ensuring program integrity and high-quality client service. You will be at the forefront of managing and improving service delivery, addressing emerging trends, and fostering strong relationships with various stakeholders. Your leadership will be crucial in maintaining compliance with legislation and enhancing the overall effectiveness of the ODSP program.
Join us in a dynamic and rewarding environment where your expertise in program management, strategic planning, and team leadership will be highly valued. As an ODSP Manager, you will not only oversee the operational aspects of service delivery but also contribute to long-term financial and resource planning. This role is perfect for a proactive leader who thrives in a collaborative setting and is committed to promoting an inclusive and values-based workplace. If you are ready to take on a challenging yet fulfilling role that makes a real difference, we encourage you to apply and become a vital part of our mission to support and empower our community.
We are currently hiring 1 ODSP manager on an 18-month contract opportunity for the Thunder Bay office located at 435 James St. S. Thunder Bay.
Notre marque : Direction de la prestation des services d'aide socialeDans un environnement de travail inclusif, diversifié et engageant, à la Direction de la prestation des services d'aide sociale, nous travaillons en collaboration, en utilisant une approche bienveillante et compatissante, afin de promouvoir une expérience positive et de favoriser la croissance vers un avenir meilleur pour nos clients et notre personnel.
À propos du Programme ontarien de soutien aux personnes handicapéesLe Programme ontarien de soutien aux personnes handicapées (POSPH) offre un soutien au revenu et un soutien à l'emploi aux adultes handicapés admissibles. La Division des programmes d'aide sociale a pour mandat de concevoir, d'offrir, de soutenir et de superviser des services d'aide sociale centrés sur la personne, qui sont adaptés et responsables en Ontario, et axés sur l'amélioration des résultats, de la qualité des services et de la durabilité. Pour atteindre ses objectifs, la Division associe son expertise en matière de politique et de mise en œuvre à des collaborations étroites au sein de la fonction publique de l'Ontario, des gouvernements municipaux et des Premières Nations et d'autres intervenants.
Leadership in the Ontario Public ServiceA leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.
About the job
Create the Work Environment
In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
Deliver on Business Goals and Priorities
Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. As the ODSP Manager, you will:
• Provide leadership and direction in the establishment of a service delivery framework for programs and services.
• Provide leadership and supervision to staff within a unionized environment.
• Be a proactive and innovative leader, motivating your team and colleagues across the division to deliver exceptional results in a changing environment.
• Lead the development of local strategies and activities that is aligned with emerging priorities and government directions, compliant with relevant legislation and/or standards of performance and ensures program integrity and client service.
• Ensure compliance with regulatory, legal, financial, collective agreements and ministry policy commitments.
• Develop and manage effective linkages with community and municipal partners to promote and market the community based ODSP program.
What you bring to the team
Leadership and Change Management Skills
• You can manage a team by building trust, communicating values, strategies, expectations, and promoting an engaged and inclusive environment.
• You have demonstrated leadership skills and ability to develop, mentor, and empower staff to reach their full potential, as well as hold others accountable.
• You have demonstrated strong change management skills to manage a team, provide direction to achieve operational goals, and implement and support service delivery changes and initiatives.
• You have demonstrated the ability to exercise discretion and independent judgment to determine and manage work activities where past practices may not exist.
• You have demonstrated the leadership behaviours, attributes, and mindsets to lead the OPS into the future
Project Management and Analytical Skills
• You possess knowledge of project management principles and methodologies to manage the delivery of program plans, initiatives and goals.
• You have demonstrated excellent judgment, decision-making and analytical skills to evaluates the results and outcomes of delivered programs and services to identify opportunities for improvement.
• You have keen political acuity to manage sensitive and potentially high-profile cases, with an understanding of how to communicate with political stakeholders.
Technical Knowledge and Experience
• You have knowledge of human resources management, labour relations and dispute resolution processes.
• You demonstrate comprehensive knowledge and experience in existing government and/or non-government services for social assistance recipients and people with disabilities.
• You can develop knowledge and understanding of government/ ministry financial and administrative procedures.
Communication and Stakeholder Management Skills
• You have excellent negotiation, consultation, communication and interpersonal skills to develop and maintain collaborative relationships with various groups/stakeholders, government organizations and agencies.
• You have strong communication skills to work with clients who often have significant barriers and many with mental health issues.
• You can collaborate with branch/division colleagues on policy development, issues management, and coordination of programs.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: