Are you ready to be part of a dynamic team doing rewarding work? In this exciting, and rewarding opportunity, you provide office and administrative support for the Ministry of Long-Term Care Inspection Branch ensuring the efficient daily operation of the office, while operating within standard operating policies, procedures, and practices.
The Ministry of Long-Term Care, Long-Term Care (LTC) Inspections Branch is an exciting and high-volume team responsible for enforcing applicable legislation, regulation, and ministry policy within the Long-Term Care sector. The Ministry of Long-Term Care works to ensure Ontarians receive access to the quality long-term care they deserve, in a safe, home-like environment when and where they need it.
Here are some perks you may enjoy when joining our team:
• a defined benefit pension plan
• maternity and parental leave top-up benefits which includes adoptive parents
• comprehensive health plan
• life and disability insurance
• work-life balance
• flexible work arrangements
• collegial and professional work culture
About the job
In this role, you will:
• monitor and maintain computerized database programs
• coordinate the arrangement of inspectors' work schedules
• prepare inspection report packages for public release
• organize and log incoming and outgoing mail
• respond to inquiries from staff and the public
• prepare a variety of materials including routine correspondence, reports, spreadsheets, minutes and presentations
• coordinate travel and meeting arrangements
• provide financial administrative support by processing invoices and expense claims
• prepare human resources documents, and arrange employee WIN accounts
• maintain files, documents and manuals, and archive records
• participate in projects related to the development and implementation of administrative processes and systems
What you bring to the team
Administrative Skills and Knowledge:
- you have proven knowledge of and skills in administrative policies, procedures, systems, methods and processes
- you can provide a variety of administrative support services, including file management, purchasing, invoices/expense claims, and the preparation of human resources documents
- you can contribute to the development and implementation of office administrative systems and processes
Organizational, Analytical and Problem-Solving Skills:
- you can coordinate/maintain inspector work schedules
- you have strong problem solving and analytical skills
- you demonstrate attention to detail and math skills to check and verify information and provide administrative financial support
- you have the ability to understand ministry structure, programs and services to provide general information/responses and to appropriately refer requests
Communication and Customer Service Skills:
- you have excellent communication and interpersonal skills to respond to inquiries, prepare standard correspondence and work in a team environment
- you demonstrate tact and resourcefulness
- you have knowledge of customer service principles, methods and practices
Computer Skills:
- you have excellent computer skills including knowledge of software programs such as word processing, database, spreadsheet, presentation and organization chart applications
- you have demonstrated ability to use information management systems
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
What we offer
The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
Our comprehensive compensation and benefits package includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services