Control Clerk

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Are you passionate about delivering administrative support and customer service?
If so, the Tax Compliance and Benefits Division has an opportunity for you! Join our dynamic team and leverage your skills to make an impact.

Learn more about exciting work in Tax Compliance and Benefits Division here.

Please note: this position requires you to attend the office (33 King St. W, Oshawa) 5 days per week.

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About the job

Although everyday may look different, as part of our team, you will:
• provide clerical support by responding to general telephone and mail inquiries
• ensure compliance in the processing and maintenance of documents
• review account details, make adjustments, identify and resolve discrepancies
• sort and distribute incoming workload
• order and coordinate supplies and/or request service calls

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What you bring to the team

Administrative skills and knowledge:

You have:
• the ability to apply knowledge of tax credit and benefit programs, policies, and regulations.
• knowledge of general accounting and banking procedures.
• knowledge of office practices (e.g. inventory supply sources and record management).

Analytical and organizational skills:

You can:
• assess data and identify/correct errors.
• analyze, review and process urgent requests.
• plan and organize to meet conflicting deadlines.

Communication skills:

You can:
• communicate effectively; provide accurate and courteous responses to inquiries.
• prepare standard letters, correspondence, reports and spreadsheets.

Computer skills:

You can:
• use computer software (e.g. Word, Excel and accounting applications) and systems to maintain records and obtain information.
• enter data from source documents.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information:

Note:

• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• E-FN-232390/25

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.