Amendment: The posting status is now Open, and the closing date has been extended to October 27, 2025.Effective, April 1, 2025, the new salary range for this position will be $90,930 to $132,162 per year in accordance with AMAPCEO collective agreement provisions.Drive Innovation at the Ministry of TransportationAre you passionate about transforming public service delivery and ready to take on leadership roles in strategic planning and continuous improvement?
The Ministry of Transportation is looking for an experienced and solutions-focused individual with a drive to improve how public service is delivered. As a member of our dynamic and diverse Continuous Improvement and Service Delivery Excellence Office (CISDEO) team, you will work directly with ministry executives and senior leadership teams across the Ministry of Transportation to design and implement ministry-wide transformation and business improvement initiatives, and to lead and advise on strategy, visioning, priority planning, change management and modernization in alignment with key government objectives and priorities.
Apply now and help shape the future of public service.
There are major challenges facing transportation and there are incredible opportunities to seize. With a continuous improvement mandate, the team works to evolve how the Ministry delivers services and actively prepares the Ministry to be future ready. We need you to contribute your experience and perspectives to find innovative solutions to long-standing transportation and organizational challenges.
As a leadership team, we have a growth mindset. We will help you achieve your career goals through continuous learning, constructive real-time feedback, professional development, and support.
Corporate Services DivisionThis division is responsible for providing business support and leadership to the core businesses of the ministry in managing its finances, human resources and facilities.
Organizational Effectiveness BranchOrganizational Effectiveness Branch is committed to driving impactful change within the Ministry of Transportation, with a focus on improved delivery of the ministry's core mandates. The Branch provides change leadership and delivers transformation, strategic planning, program evaluation, and lean & continuous improvement services to MTO's divisions and executives.
Continuous Improvement and Service Delivery Excellence OfficeThe Continuous Improvement and Service Delivery Excellence Office (CISDEO) is a change management and service improvement centre of excellence that both leads and supports a broad range of identified priority projects from a continuous improvement lens. CISDEO's mandate is focused on modernizing the ministry's integral services and processes, as well as leveraging innovative methodologies related to Lean, program evaluation, business process reviews, and optimization to co-create solutions with their clients.
About the job
As part of team of change professionals, you will be responsible for the development and delivery of a ministry-wide operational and strategic plan, that identifies and organizes critical transportation priorities to guide near-term actions and decision-making for every level of the organization.
In this role, you will:
• lead and support a team of senior advisors, working collaboratively across the ministry and across government to identify current commitments, emerging transportation trends and resulting future needs to inform prioritization and planning.
• use strategic planning principles, develop engaging and highly visual products, plan and lead workshops and discussions with senior leaders and ministry executives in delivering the operational and strategic ministry plan.
• advise senior leadership on program evaluation, performance analysis and other improvement needs, working directly with divisional leadership to scope and strategize problems and develop solutions by providing facilitation, optioning, recommendations, and change management implementation services.
• have a unique opportunity to contribute to shaping and informing the future of transportation and its priorities that have a high impact on lives of the people of Ontario.
What you bring to the team
Leadership Skills:
• You are able to lead and support staff and project teams, coordinate work, and drive efficiency.
• You demonstrate political acuity and flexibility and can adapt to new information, changing priorities and direction.
• You foster innovative thinking in others and inspire creative problem solving.
• You are self-directed and use project management to plan, coordinate, direct and deliver on-time results.
• You can deliver succinct briefings to senior executives, including an ability to read a room and adjust in a live briefing.
• You have demonstrated experience in building and contributing to an inclusive, equitable and anti-racist team culture.
Strategic Planning & Improvement Skills:
• You are results-oriented with a strong strategic orientation to lead high profile strategies from concept to implementation.
• You are a strategic thinker that gathers information systematically, evaluates risks and opportunities, and considers a broader range of perspectives to delivering strategic planning, prioritization advice, option development and recommendations.
• You can conduct research, environmental scanning and evaluate best practices to identify trends and issues that have the potential to affect the direction of ministry policy and decision making.
• You have experience in leading and facilitating structured workshops and discussions with senior leaders and other stakeholders to gather program and process information, identify issues, brainstorm root causes, and propose and prioritize solutions.
• You can identify opportunities to streamline, scale and continuously optimize initiatives considering the best available evidence.
Relationship Management and Influencing Skills:
You have:
• strong people and networking skills to develop effective and strategic relationships with ministry partners.
• experience building support, managing power dynamics, influencing outcomes, and motivating partners towards strategic goals.
• experience working with multiple stakeholders and clients to plan and lead consultations, understand and negotiate competing perspectives and build buy-in, engagement and agreement on solutions.
Project Management Skills:
You have:
• Knowledge of project planning, management methodologies, as well as program and performance evaluation techniques.
• Ability to lead and manage multiple large-scale projects from concept to completion.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: