Case Record Preparation Clerk

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The Workplace Safety and Insurance Appeals Tribunal (WSIAT) is a highly specialized adjudicative tribunal that hears appeals of final decisions of the Workplace Safety and Insurance Board. The WSIAT's Office of the Vice-Chair Registrar is currently seeking 2 Case Record Preparation Clerks to assist with the early processing of appeals by preparing case records electronically using Adobe DC Pro. The salary range for this position is $28.14 - $32.82 per hour.

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About the job

The Case Record Preparation Clerk
• Reviews decisions that are appealed to identify the claim files to be included in the case record
• Reviews the issues and type of appeal in order to create an appropriate case record
• Sorts electronic documents in chronological order
• Reviews electronic documents to identify privacy breaches
• Identifies deficiencies in file information and requests outstanding information
• Enters data into electronic case tracking systems
• Adds primary bookmarks to case materials in accordance with established guidelines

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What you bring to the team

Knowledge and Technical Skills

• Good working knowledge of the Workplace Safety and Insurance Act, 1997, related legislation and policies needed for case record preparation
• Knowledge of legal and medical terminology in order to review specialized claim files and prepare case records using the correct terminology
• Experience working with medical records or other confidential health information is considered an asset
• Knowledge of, or ability to acquire knowledge of, specialized methods and practices necessary to prepare case records
• Knowledge of computerized case tracking systems and the ability to work in a highly computerized environment
• Good keyboarding, typing and word processing skills to handle a high volume of work
• Familiarity with the Microsoft 365 environment
• Proficient using Adobe DC/Acrobat Pro to prepare electronic case records, including the creation of bookmarks

Communication and Organizational Skills

• Excellent communication, interpersonal and customer service skills to work in cooperation with other staff to produce case records
• Excellent attention to detail to review decisions and documents for relevant information, identify relevant documents for bookmarking, prepare accurate case records, and enter information into a case tracking system
• Ability to sort electronic documents in chronological order
• Strong organizational and multi-tasking skills to consistently meet production standards and quotas
• Ability to analyze and determine priorities when performing a variety of different tasks with conflicting deadlines

How to Apply

For candidates, please follow these directions:
1. Please submit your resume and cover letter through our online WSIAT Career Centre
2. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, please show how you demonstrated the requirements for this job.
3. If you require accommodation for a disability during any stage of the recruitment process, please notify us, confidentially, at recruitment@wsiat.ca. Recruitment staff will contact you within 48 hours.
4. Background Check: As a precondition of employment, the WSIAT requires that the final external candidate for this position, prior to commencing employment, is required to undergo both a criminal record and social media search. Other types of background checks may also be requested such as education verification and professional credential validation.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information:

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.