Medical Clerk

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Are you looking for an opportunity to demonstrate your strong administrative and communication skills? If so, consider this rewarding opportunity in the position of Medical Clerk where you will provide support to the Sudbury Jail in Sudbury, Ontario.

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About the job

In this role, you will:
• Perform a variety of administrative tasks in support of program/unit needs
• Answer telephone calls, screen visitors and respond to inquiries
• Gather and verify information, contact appropriate staff and service providers
• Prepare and distribute agendas, take and finalize minutes
• Oversee flow of information, track documents and monitor, sort and distribute incoming mail
• Support quality assurance processes
• Establish bring forward filing systems

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What you bring to the team

Administrative Knowledge and Skills

• You have knowledge and experience with general office practices and procedures in order to provide clerical support services
• You have knowledge of filing systems to maintain and ensure safekeeping of administrative files ensuring security and confidentiality
•You have the ability to acquire knowledge of relevant legislation including the Freedom of Information and Protection of Privacy Act as well as applicable Customer Service Standards

Communication and Interpersonal Skills:

• You have strong oral communication skills to prepare accurate correspondence, prepare meeting minutes, receive calls, take messages and provide information to callers
• You have excellent interpersonal skills to work within a team environment

Analytical and Reasoning Skills:

• You have strong organization and time management skills in order to determine workload priorities with conflicting deadlines and control the appropriate information to release for requests
• You have analytical and reasoning skills in order to ensure accuracy and review documents for completeness, following up on actions as required
• You possess problem solving, research and investigative skills to identify and resolve discrepancies relating to accuracy of files/information, invoices and financial transactions

Computer Skills:

• You have proficiency operating word processing equipment and software to prepare letters and reports as well as database filing systems in order to input and track information

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services

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Additional information:

Note:

• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-CL-242227/26

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.