CPIC Operator

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Are you a candidate with strong attention to detail and are able to work in a secure and data sensitive environment? If so, join the Ministry of the Solicitor General, Corrections Policy, Planning and Service Delivery Branch.

Note: The successful candidate will be required to work from the following office location 2301 Haines Rd, Mississauga.

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About the job

In this role, you will:
• retrieve, review and index legal orders and conduct comparisons with computerized tracking systems;
• initiate amendments to OTIS/YOTIS (Offender/Youth Offender Tracking Information Systems) when required;
• ensure all information entered on the CPIC (Canadian Police Information Centre) system is accurate and supported by legal orders;
• monitor and respond to requests to police and other law enforcement agencies, and advise police when subjects of interest are in Solicitor General custody;
• review and conduct analysis on transaction reports received from CPIC;
• respond to enquiries regarding clients and offenders;
• monitor and review business processes and identify issues and trends;
• collect and compile statistical reports for management.

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What you bring to the team

Mandatory requirements

• Keyboarding skills to 40 wpm
• This position requires the ability to work 12 hour shifts (days/nights), within a 7 day work week, 365 day per year (including weekends and holidays)

Technical Knowledge and Computer Skills:

• You have working knowledge of various database operating systems including CPIC , OTIS and YOTIS to conduct queries, retrieve, review and assess data and produce statistical reports.
• You are proficient in using various software programs such as Microsoft Outlook, Word and Excel to produce various written communications.
• You have data entry skills to retrieve and input data.
• You have knowledge of CPIC procedures, policies and terminology and the geography of Ontario.

Analytical, Research and Problem Solving Skills:

• You have analytical, research and problem solving skills.
• You can interpret CPIC information and determine appropriate course of action.
• You can assess and determine cause of errors.
• You can search, verify and maintain information and provide recommendations.

Communication and Interpersonal Skills:

• You have oral and written communication and interpersonal skills.
• You can receive and respond to requests.
• You can enter information received by telephone, fax, email or in person.

Organizational Skills:

• You have organizational skills to assess workload and determine priorities.
• You can meet deadlines while working in a fast paced environment.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:
•A career that can grow across ministries and job functions
•Flexible learning and developmental opportunities, including education and mentorship programs
•A comprehensive compensation and benefits package
•Base salary that aligns to market trends with performance-based pay and scheduled salary progression
•Tailored work arrangements, including opportunities like flex hours, self-funded leave and more
•A modern, friendly and accessible physical work environment

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Additional information:

Note:

• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-CL-244747/26

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.