The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day.
About the job
Reporting to the Director, Health & Safety, in this role you will:• Conduct needs assessments to determine emerging skill or competency requirements/gaps for all OCWA staff.
• Utilize a training matrix to identify needs or gaps in employee training and ensure employees are completing required training by position type and required qualifications.
• Consult/liaise with other departments, regions and subject matter experts to identify and support the development and delivery of training programs to compliance, operator certification and health & safety requirements.
• Lead projects for the design and development of training standards, training programs, industry specific courses, and/or events that meet identified training needs.
• Provide input to the development of learning measurement and training evaluation methods and tools by assessing learning results, evaluating instructional effectiveness and impact to ensure high quality and effective learning outcomes.
• Support regional operations by participating in audits by providing records and reviewing audit action items to identify any gaps that could have training implications and develop training plans to address gaps.
• Utilize LMS to develop synchronous and asynchronous courses and use it as a reporting tools to track course engagement, completion rates, and effectiveness of learning programs.
• Frequent overnight and extended travel to locations within the assigned region of the province, including to rural and remote areas.
• Perform other tasks or jobs as required.
What you bring to the team
Mandatory requirements
• Must have ability to travel overnight within Ontario
Technical Knowledge and Skills
• Training and presentation techniques to provide direction/guidance to associate instructors, and provide course instruction to staff and/or external clients
• Adult education principles/practices (e.g. learning needs assessment, program design, development strategies/methods) to lead the planning, development, delivery and evaluation of Agency training programs.
• Planning and project management methodologies to conduct training program design and development projects.
• Working knowledge and experience in water and wastewater systems with an ability to develop and/or deliver training in multiple platforms including instructor-led training, virtual classrooms, E-learning, mobile learning and blended learning formats.
• Consultation skills to establish relationships with partners, stakeholders and clients with respect to training plans and strategies to support of certification of water and wastewater operators.
• Excellent ability to develop curricula that meets technical, operational and legislative certification requirements.
• Experience working with Learning Management Systems (LMS) in the administration, course development, delivery and generation of reports.
Interpersonal, Communication and Analytical Skills:
• Excellent oral and written communication skills to develop and deliver comprehensive technical and operational training programs, to make presentations and to interact with a variety of internal and external contacts.
• Interpersonal, problem-solving, project management, analytical and consultation skills to participate on various committees, to facilitate and coordinate comprehensive training programs, and establish effective relationships with internal and external stakeholders while obtaining feedback on learning initiatives and materials and providing guidance to management on meeting legislated training requirements.
• Proficient in using PC-based/networked software (e.g. multimedia and interactive content, word processing, graphics, spreadsheet, e-mail, internet, presentation software and virtual classroom platforms) for the production and design of high quality training materials and the development of alternative training methods, including technology-based training.
• Ability to work effectively in a cross-functional team environment.
What's in it for you?
• Flexible learning and development opportunities.
• Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
• Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 25 years.
• Work with an organization committed to innovation and advanced technology.
• A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance.
• Maternity and parental leave top-up benefits including for adoptive parents.
How to Apply:
All applications are to be submitted through our recruitment system – Workday.
Click the link below to create an account, upload your resume and cover letter, and submit your application.
Apply NowWhen applying, please ensure the following:
1. OPS employees must include their WIN employee ID number on their application.
2. If applicable, indicate the type of water or wastewater certificate you hold, along with the corresponding license/certification number(s) in the appropriate section of the application.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: