Be the link that keeps communications activities organized, tracked, and running smoothly Join a Communications Branch where your work helps shape how key information is shared and understood. In this role, you'll work with advisors across the branch including strategic planning, media and issues management, digital, creative, and public engagement to collect and analyze information that supports communications strategies and messaging. You'll track and present data to support real-time project management and long-term planning, while also supporting the Director's office. This is a unique opportunity to gain insight into all aspects of ministry communications and how data drives strategic outcomes.
About the job
In this role, you will:
• support the Communications Branch by understanding its programs, services, structure, and key stakeholders
• stay informed on current issues, media coverage, and initiatives, and flag any sensitive or high-risk issues to management and/or executive offices
• track and manage communications data (e.g., media coverage and events, social media engagement, stakeholder engagement, and correspondence) and keep systems accurate and up to date
• ensure communications activities are tracked accurately and provide regular and ad hoc reports
• identify training needs, provide guidance on tracking systems and templates, deliver training, advise on processes, and resolve issues
• use word processing and spreadsheet tools to prepare materials
What you bring to the team
Analytical, evaluative and reasoning skills
You can:
• demonstrate evaluative skills to review and understand data, determine the nature of requests, set priorities, determine action and delegate accordingly
• research information and provide clear written responses to requests
• show initiative to understand and respond to the different needs, processes, and requests of two different ministries and their executive offices
• use sound reasoning to manage priorities, follow up with staff, review content, respond to inquiries, and flag issues
Organizational and technical skills
You can:
• organize and manage a varied workload by handling changing priorities, working on multiple tasks, resolving issues, and meeting deadlines in a fast-paced environment
• use keyboarding and word processing tools to prepare emails, reports, memoranda, and other documents
• use Microsoft Office tools (e.g., Excel, Word, and presentation software) to track and manage data, create reports, and develop presentations
Communication and training skills
You can:
• communicate clearly with staff at all levels, including explaining procedures, answering questions, and sharing information with program areas and executive offices
• train and support staff through one-on-one and group sessions
• write clear and concise content and reports
Legislative knowledge
• You have knowledge of Freedom of Information and Protection of Privacy legislation to protect sensitive and confidential information
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
What we offer
The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
Our comprehensive compensation and benefits package includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services