Amended, Talent Pool - Records Clerk

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Play a vital role in managing offender records with precision and care!

As a Records Clerk, your attention to detail will keep critical information flowing where it's needed most. Your contributions will be essential to ensuring offender records in our facility are accurate, complete, and accessible

The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next 21 months following the closing date of the job ad posting.

These positions will support all three locations of the new campus model institution which comprises of three sites located at:

• 2351 Highway 61 South
• 285 MacDougall Street
• 2495 Highway 61 South

Successful candidates will be headquartered at the Thunder Bay Correctional Centre New Build site (2495 Highway 61 South) and may be assigned to work at any of the three locations within the Thunder Bay campus.

Candidates may be hired in advance of the planned opening in 2027 to support training and ensure effective operations upon opening.

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Explore Exciting Career Opportunities in Corrections

Join us for a Career Fair for the New Thunder Bay Correctional Centre

This event offers a unique opportunity to learn more about the rewarding career paths in Corrections and to meet our dedicated team.

To learn about other career opportunities available, please visit our career fair landing page:Thunder Bay Correctional Centre Opportunities Link

Event Details
Date: Wednesday June 24, 2026
Time: 11:00 a.m.-5:00 p.m.
Location: Lakehead University, 955 Oliver Rd. Thunder Bay, ON

REGISTRATION REQUIRED
Thunder Bay Correctional Centre Career Fair Registration Link

• Please bring a valid photo ID and Eventbrite confirmation code (electronic or print out)
• You may still attend and register on site that day
• Parking will be paid by Correctional Services (Parking code to be provided upon entry)

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About the job

As a Records Clerk, you'll be responsible for maintaining accurate and up-to-date offender records. You will:
• Verify admittance documents and ensure legal compliance
• Calculate and reconcile inmate sentences and fines
• Maintain both manual and electronic offender files
• Prepare documentation for transfers and discharges
• Provide authorized information to justice officials, law enforcement, and the public

Note: This position requires the successful candidates to work rotating shifts.

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What you bring to the team

Specialized Skills and Knowledge:

You have:
• experience with office procedures, including records management practice, filing systems, and information management systems.
• skills to calculate, verify, and check admission information as well as ensure records are consistent with court sentences and legislation, and maintain confidentiality.
• demonstrated understanding of the criminal justice system and inmate sentencing
• the ability to interpret and apply legislation (e.g., Criminal Code, Ministry of Correctional Services Act, Freedom of Information and Protection of Privacy Act)

Analytical and Problem-Solving Skills:

You can:
• ensure the accuracy of inmate admission and discharge documentation and correct discrepancies.
• calculate, verify, and check admission information and ensure records are consistent with court sentences and legislation.

Communication and Interpersonal Skills:

You possess:
• effective communication and interpersonal skills to interact with inmates, staff, justice officials, and the public in a tactful and diplomatic manner.

Northern Attraction Incentive Program

Successful applicants to this job posting may qualify for financial compensation under the Northern Attraction Incentive Program (NAIP). NAIP is a pilot recruitment program which offers financial incentives to new hires in specific positions in designated institutions and probation and parole offices in Northern Ontario, including external candidates to the Ontario Public Service and qualifying existing employees who agree to work for a term of three years.

All applicants will be provided with more information on the program, once the job advertisement closes. If you would like more information prior to applying, you may contactCOR-ETU@ontario.ca.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• comprehensive benefits that look after your holistic wellness needs
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

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Additional information:

Note:

• The number of positions to be filled has not been identified at this time. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities within the next 21 months following the closing date of the job ad posting.
• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-CL-245874/26

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How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.