Make an impact in the lives of vulnerable adults in the healthcare system
Bring your decision-making skills, resourcefulness, and commitment to safeguarding the personal interests of vulnerable Ontarions and join a dedicated team as we support mentally incapable individuals by making treatment decisions in their best interests when no one else can.
About the job
As a team member of the 13-person treatment decisions unit of the Office of the Public Guardian and Trustee (OPGT), working in the London regional office, every day will be a little different depending on the decisions needed for your clients and the stakeholders you work with. You can expect the typical day to include activities like:
• gathering information to make treatment decisions and recommendations
• communicating with vulnerable adults and health and social service sector professionals
• interpreting and applying legislation like the Health Care Consent Act as well as OPGT policies and procedures
• acting as a personal care guardian – learn about
guardianship of mentally incapable adults in Ontario.
Read about the
Office of the Public Guardian and Trustee and how we safeguard the legal, personal and financial interests of specific Ontarians and their estates.
Note:• This role requires work on weekends and statutory holidays on a provincial rotating basis.
• The duties of the job will require the successful candidate to travel within the region.
What you bring to the team
Mandatory requirements
• A valid driver's licence (travel within the region is required to perform the duties of the position)
Communication and Consultation Skills:
You can:
• communicate with vulnerable adults, friends and family, health care professionals and other stakeholders, so relevant information is collected and shared problems are resolved, and decisions can be made
• prepare letters, reports and case file documentation
• deliver information sessions to health care professionals, community groups and other partners
• gather information from health care professionals and family members to determine individual needs
• have difficult conversations and consult with disputing family members or health care professionals
• present cases to counsel and senior managers
Analytical and Problem Solving Skills:
You can:
• collect, organize, and review medical and personal information to make decisions in the best interests of client needs
• assess caseload demands to prioritize tasks
Technical Knowledge:
You can:
• interpret, explain, and apply legislation, statutes, regulations, court orders and supporting policies for vulnerable adults
• learn and apply knowledge about the Health Care Consent Act, Mental Health Act and Substitute Decisions Act, Long Term Care Homes Act, and Personal Health Information Protection Act (PHIPA)
Organizational and Case Management Skills:
You can:
• manage a high volume of work with little supervision
• meet strict deadlines, set work priorities and work under pressure
• manage and coordinate all areas of guardianship and client situations and balance priorities of complex issues
Computer Skills:
• you can access and record data, maintain files, generate documentation, and prepare reports, correspondence, and recommendations
Don't meet every requirement?
If you're excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What we offer
We are a supportive and compassionate team who play a key role in making treatment decisions and acting as personal care guardians for vulnerable adults. Team members work in an office environment and regularly visit clients in the community, in locations such as hospitals, long-term care homes and group homes.
Treatment Decisions Consultants are supported by a manager, a team leader, unit counsel and their colleagues working in the same role, in regional offices across the province. Providing informed, best interest health care decisions for individuals who are unable to do so for themselves means that each day is unique and rewarding.
The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
This role comes with a comprehensive compensation and benefits package that includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services
• Inclusive Counselling Services, which provides confidential mental health support from professionals belonging to diverse communities
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: