Support the clinical work that supports children with complex needs — bring your attention to detail and your ability to contribute within a confidential, fast-paced clinical care environment.
The
Child and Parent Resource Institute (CPRI) provides specialized, trauma-informed mental health and developmental services for children and youth. We offer assessment, consultation, treatment, research, and education services, working closely with community partners and using evidence-based approaches tailored to each child's needs.
Learn more about Child and Parent Resource Institute (CPRI)CPRI Offers:•
on-the-job training and close mentorship to ensure you are successful in the role
• a
friendly, team-focused environment where people support each other
• meaningful work, exposure to decision-making, and
opportunities for career growth across ministries
About the job
Please note: There is one on-call vacancy available, 6 months with possible extension, working anywhere from 0 - 36.25 hours per week.
In a confidential and sensitive work environment, you will: • handle medical and clinical records with a high degree of accuracy
• scan and upload clinical medical reports into an electronic system
• provide clerical and reception support
• prioritize/mange correspondence and requests for information
• monitor, review and analyze client casebooks ensuring accurate case records
• maintain accurate and organized filing systems
• collect data and prepare reports as required
• support records management project work
What you bring to the team
Information Management and Compliance
• ability to follow set procedures for Clinical Information Systems and Quality Improvement
• ability to follow legislation that protect client information (Child, Youth and Family Services Act, Freedom of Information and Protection of Privacy Act and the Personal Health Information Protection Act
• ability to assemble and prepare clinical case books following strict procedures and confidentiality requirements
• ability to manage multi-line phone system and make emergency code announcements
Client Service and Communication Skills
• proven ability to communicate clearly and professionally in writing and in person
• experience explaining procedures in a clear, supportive, and easy to understand manner
• always work collaboratively and cooperatively with individuals, groups or when information is requested
Organization and Problem Solving Skills
• organize information and data in a structured, accurate, and efficient manner
• plan and prioritize work within set timeframes and adapt to changes of high volume & fast pace • identify issues, gather relevant information, and determine appropriate solution
Computer Skills
• proficient with MS Office to format documents, create spreadsheets, reports, work within templates and prepare letters and correspondence
• demonstrated experience using MS Office features to plan and prioritize and meet deadlines .
• experience with database systems to accurately input client information
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province.The OPS offers: • options for group health, dental, life and disability benefits
• a professional work culture
• a career that can grow across ministries and job functions
• many employee networks offering support for and education about underrepresented groups
• an Employee and Family Assistance Program, which provides confidential counseling services
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: