Amended - Program Analyst Advisor - 5 Unilingual 1 Bilingual (English - French)

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The job advertisement has been updated to include an additional permanent unilingual position and a revised closing date.

Are you an analytical and collaborative professional who thrives on solving complex problems and providing trusted advice? Join our team and play a key role in delivering informed solutions, supporting stakeholders, and driving effective outcomes.

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About the job

As a Program Analyst Advisor, you will play a key role in the administration and application of the Freedom of Information and Protection of Privacy Act (FIPPA). You will analyze and coordinate information requests, interpret legislation and exemptions, prepare access decisions, and provide advice to a broad range of stakeholders. Working within legislated timelines, you will support appeals, contribute to issue management, deliver training, and help ensure consistent and compliant information disclosure practices.

In this role, you will:
• coordinate and manage FIPPA requests, including researching records, consulting with stakeholders, interpreting exemptions, and preparing responses and access decisions.
• provide advice and guidance to program staff, management, requestors, and external stakeholders on FIPPA requirements, processes, and disclosure matters.
• support appeals by conducting research, liaising with the Information and Privacy Commissioner, and assisting with mediation activities.
• investigate and respond to inquiries, prepare briefing materials, and assist in identifying and managing FIPPA-related issues.
• develop and deliver FIPPA training, awareness sessions, and presentations tailored to program and business needs.
• maintain records and databases, prepare reports, and contribute to policy, procedure, and special project initiatives with FIPPA implications.

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What you bring to the team

Mandatory requirements for the bilingual position only

• You must possess oral and written French language skills at the superior level. Your proficiency level will be confirmed before hire.

Freedom of Information and privacy experience

You have:
• knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA), related regulations, guidelines, policies, and IPC orders.
• ability to interpret and apply mandatory and discretionary exemptions and make access recommendations and decisions on low-risk requests.
• understanding of privacy, disclosure, and records management principles.
• knowledge of current and emerging access, privacy, and legislative issues relevant to public sector programs.

Analysis and decision-making

You have:
• ability to assess, investigate, and analyze requests, records, and disclosure considerations.
• skills in evaluating fees, time extensions, third-party interests, and legislative requirements.
• ability to identify issues, determine appropriate courses of action, and develop practical solutions.
• experience applying legislation, policies, and procedures to diverse and complex situations.

Communication, consultation and training

You have:
• excellent verbal and written communication skills to prepare correspondence, briefing materials, and access decisions.
• ability to provide clear advice and guidance to staff, management, and external stakeholders.
• presentation and facilitation skills to develop and deliver training and awareness programs.
• skills in consulting with stakeholders and explaining legislative requirements in a professional and accessible manner.

Relationship management and organization

You have:
• interpersonal and relationship-building skills to work effectively with program areas, management, legal advisors, external parties, and oversight bodies.
• negotiation and influencing skills to support issue resolution, appeals, and stakeholder consultations.
• ability to manage a high-volume workload, balance competing priorities, and meet legislated timelines.
• proficiency with databases, records management systems, reporting tools, and computer applications used to support program delivery.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information:

Note:

• This ad is also available in French.
• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• Less qualified applicants may be considered on an underfill basis.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• W-AG-248234/26(5)

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How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.