Case Management Coordinator

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At the Child and Parent Resource Institute (CPRI) we provide highly specialized trauma-informed mental health and developmental services. These services include Assessment, Consultation, Treatment, Research and Education. We work with local community services, building on what they have already done and use evidence based practices to adapt our approach to the unique needs of each child. CPRI is looking for a Case Management Coordinator to apply their case management skills and to provide a consistent, professional point of contact for clients, families, community professional and agencies.

Note: This role requires you to be on site 5 days per week at the Child and Parent Resource Institute in London, Ontario. Travel will be required within the service area.

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About the job

As the Case Management Coordinator, you will:

• Work collaboratively with caregivers, community professionals and our clinical team
• Coordinate the client services processes and completing assessment tools
• Chair and organize case meetings with multidisciplinary teams
• Provide resources to support client and caregiver needs
• Ensure treatment recommendations are communicated to caregivers and community agencies

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What you bring to the team

Mandatory requirements

Successful completion of:
• a Social Services Worker, Child Care Worker or Developmental Services Worker program, or
• equivalent combination of experience and education in the treatment of children with mental health and/or developmental needs

Specialized Knowledge and Experience

• You know children's mental health and services systems, behavioural principles, and possess clinical skills
• You know relevant psychological theories, legislation, and best practices to apply a range of treatments including child behaviour assessments
• You have a clear understanding of developmental and mental health disorders to assess, manage, and implement treatment plans/interventions
• You know or can acquire knowledge of social services in Ontario, specifically related to children services

Communication, Interpersonal, and Presentation Skills

• You can prepare reports accurately and concisely
• You collaborate effectively with a variety of stakeholders such as professionals, staff, the public, and community representatives
• You ensure recommendations from treatments are documented and communicated to clients' caregivers and community agencies

Reasoning, Analytical, Assessment Skills

• You can gather relevant information to identify treatment needs and participate in research initiatives.

Organizational and Computer Skills

• You have organizational skills to coordinate and manage information and data from a variety of sources
• You can plan and prioritize workload and work within established timelines
• You are proficient with computer software such as MS Word, Excel, and Outlook
• You can work independently and make decisions under the general guidance of the treatment team.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information:

Note:

• About security checks:
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-SS-249074/26(2)

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How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.