We're looking for an energetic self-starter with strong leadership skills.The
Training and Awareness Branch is seeking a dynamic product leader to drive the development and lifecycle management of innovative digital solutions that support key ministry programs and services. In this role, you'll combine strategic thinking, business analysis expertise and a passion for technology to shape products that improve service delivery, enhance client experiences and help advance workplace health and safety across Ontario.
About the job
As a Product Lead, you will:
• Lead the planning, development, implementation, and lifecycle management of digital products and business solutions that support ministry programs and services.
• Conduct business needs analysis and identify opportunities for process improvements, service enhancements, and innovative digital solutions.
• Develop business cases, strategies, recommendations, and risk mitigation plans to support program and service delivery objectives.
• Provide expert advice to management and stakeholders on business transformation, product performance, risk management, and continuous improvement initiatives.
• Establish and maintain strong partnerships with internal and external stakeholders to gather requirements, build consensus, and support successful implementation of change.
• Monitor product performance and lead ongoing enhancements to ensure products and services continue to meet business and client needs.
What you bring to the team
Strategic Service Delivery and Product Management
You have:
• Experience leading the development, implementation, and continuous improvement of digital products, programs or business solutions.
• Knowledge of product lifecycle management, service design, business process improvement, and change management principles.
• Ability to identify opportunities to enhance service delivery and implement innovative, client-focused solutions.
• Understanding of government priorities, policy frameworks, and public-sector service delivery, including accessibility requirements the
Accessibility for Ontarians with Disabilities Act (AODA) and
WCAG 2.0 AA, standards, and their application in digital product and service delivery.
Project Leadership and Performance Management
You have:
• Knowledge of project and product management methodologies, tools, and best practices.
• Experience leading initiatives from planning through implementation while managing competing priorities and timelines.
• Experience mentoring, coaching, and supporting team members to foster their professional growth and development.
• Ability to evaluate program or product effectiveness.
• Curiosity about how products work and the ability to understand technical concepts.
• Knowledge of digital platforms, trends, and opportunities.
• Experience leading complex digital projects using user-centred design principles, including accessibility and inclusive design considerations.
Research, Analysis and Problem Solving Skills
You have:
• Demonstrated analytical and problem-solving skills to assess complex issues, evaluate options, and develop actionable recommendations.
• Experience conducting business needs assessments, environmental scans, risk assessments, and cost-benefit analyses.
• Ability to analyze qualitative and quantitative data to support strategic planning and decision-making.
• Experience identifying risks, opportunities, and continuous improvement initiatives.
Stakeholder Engagement and Collaboration Skills
You have:
• Proven ability to build strong relationships and collaborate effectively with internal and external stakeholders.
• Experience facilitating discussions, gathering business requirements, and achieving consensus on complex issues.
• Ability to provide strategic advice and influence decision-making across diverse stakeholder groups.
• Strong consultation, negotiation, and partnership-building skills.
Communication and Interpersonal Skills
You have:
• Excellent oral and written communication skills to prepare briefing materials, reports, presentations, and recommendations.
• Ability to communicate complex information clearly to a variety of audiences (both technical and non-technical) including senior management.
• Experience delivering presentations, facilitating workshops, and supporting organizational change initiatives.
• Strong interpersonal skills with the ability to foster trust, credibility, and stakeholder buy-in.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: