The Ministry of the Solicitor General, Ontario Provincial Police, and the Communications & Technology Services Bureau are seeking a collaborative leader to join our team. In this exciting, rewarding and challenging opportunity, you will provide planning, leadership and manage the delivery of operational and administrative programs and services as well as coordinate and develop client services strategies and the provision of executive support to the senior management, the branch management team and other OPP senior executives.
Please note: The successful candidate will be expected to work out of 777 Memorial Avenue, Orillia five (5) days a week.
About Us:The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 6,400 uniformed officers, 2,900 civilian employees and 530 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.
The Communications and Technology Services Bureau (CTSB) is comprised of more than 1,000 dedicated uniform and civilian professionals who possess a wide variety of backgrounds, expertise, and technical skills. The challenge of meeting the needs of a provincial police service with over 9,000 uniform and civilian members in a province as vast as Ontario is significant. Despite this, CTSB members have risen to the occasion and will continue to surpass expectations in meeting the needs of a diverse, geographically deployed OPP workforce.
The OPP Values promote always doing the right things for the right reasons, by:
• Serving with PRIDE, PROFESSIONALISM and HONOUR.
• Interacting with RESPECT, COMPASSION and FAIRNESS.
• Leading with INTEGRITY, HONESTY and COURAGE.
About the job
To provide specialized systems and consulting expertise in the analysis and definition of information technology requirements and management co-ordination of large, technically complex system development projects/initiatives for the OPP, Ministry and/or business unit specific functions.
In this critical role, you will:
• Prepares business cases, proposals, and recommendations for senior management.
• Lead and manage projects for information technology requirements and management co-ordination of large, technically complex system.
• Guide strategic and business planning initiatives at the unit, section, and bureau levels.
• Collaborates with staff across regions and external partners to identify challenges and deliver effective, value-added solutions.
• Lead the creation and improvement of new or enhanced solutions that align with organizational goals.
What you bring to the team
Mandatory requirements
• Ability to pass an OPP background/ security investigation.
Knowledge, Skills and Abilities
Exceptional Communication Skills• Uses strong communication skills to explain complex solutions, gather user needs, and present strategic proposals to senior management.
• Skilled in writing business cases, Treasury Board submissions, MOUs, contracts, procurement plans and documents (RFIs/RFQs/RFBs), technical and project reports, as well as developing training materials, procedures, and documentation.
• Applies strong interpersonal skills to collaborate, advise, negotiate, mediate, and resolve conflicts with clients, vendors, service providers, and command staff during project planning and implementation.
• Proven ability to provide informed advice and strategic guidance to clients, management, and staff throughout all stages of multiple ongoing projects.
• Demonstrated diplomacy and tact to manage and resolve conflicts, facilitate productive discussions, and maintain positive working relationships with internal and external partners.
Analytical and Problem Solving Skills• Escalates/expedites serious issues to upper management and recommends solutions.
• Applies analytical skills to conduct feasibility studies, cost estimates, and evaluate new methods for OPP use, providing strategic recommendations on technical and financial impacts.
• Conducts needs analysis and business case evaluations to recommend solutions, resolve issues, and address resistance to proposed approaches.
• Ability to evaluate complex information and making informed recommendations that support operational and strategic goals.
• Skilled in gathering, synthesizing and analyzing information from multiple sources.
Project Management Skills• Builds a comprehensive understanding of business and technical requirements by consulting diverse sources, validating information, and translating findings into actionable project plans.
• Understands OPP strategic priorities and planning processes, with the ability to lead multiple large-scale projects in a high-demand environment.
• Oversees daily bureau projects, making decisions on timelines, user needs, solutions, budgets, and team coordination.
• Recommends project timelines, vendor selections, and business case options.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer
accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please
contact us.Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: