Apply By: Thursday, May 31, 2012 11:59 pm EDT
Competition Status: Position Filled

Approximately 453 individuals applied for this opportunity.

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Ministry of Health and Long-Term Care
Central Ambulance Communication Centre
Job Term:
2 Temporary assignments (up to 12 months - with the possibility of extension)
Job Code:
16710 - Ambulance Communications Officer 1
$27.00 - $33.03 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Job ID:
A challenging opportunity exists in a central ambulance communications centre.

What can I expect to do in this role?

We are seeking dedicated individuals to:
• work rotating shifts in a 24/7 environment
• process 9-1-1 emergency and non-emergency requests for ambulance service
• direct ambulance movements
• provide pre-arrival instructions
• communicate with individuals under stress
• operate complex computer-aided telecommunications equipment

Requires working on an as-needed basis with no guarantee of number of hours worked.

How do I qualify?


• you have keyboarding skills to 35 wpm with 90% accuracy
• you have valid standard first-aid and CPR certificate

Critical Skills:

• you have multi-tasking, organizational and memory recall skills with the ability to coordinate a variety of activities and resources, work under pressure and maintain control of situation
• you have decision making, problem solving and critical thinking skills with the ability to use judgment to assess problems and make decisions and to interpret and apply policies, procedures and/or information

General Skills:

• you have interpersonal and communication skills
• you are able to handle situations in a professional manner
• you have leadership skills to take initiative and give direction
• you are proficient with computer software
• You have abilities with spatial concepts (time/distance/resource equations and read/understand maps)

Only candidates who clearly identify they meet these qualifications will be considered.

Job offers will be conditional upon obtaining:
• Satisfactory criminal record check
• Valid standard first-aid and targeted responder CPR certificate
• Successful completion of computer-based training followed by Ambulance Communications Officer provincial certification
• Restricted Radio Operator certification, and
• Successful completion of on-the-job training.

Additional Information:

  • 2 Temporary - Irregular On-Call, duration up to 12 months, 1510 Woodcock Street, London, West Region
Compensation Group:
Ontario Public Service Employees Union
Health and Social Services
Posted on:
Wednesday, May 16, 2012
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, May 31, 2012 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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