Apply By: Wednesday, November 21, 2012 11:59 pm EST
Competition Status: Position Filled

Approximately 296 individuals applied for this opportunity.

We have completed the recruitment process and successfully hired the top candidate into the position.

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Thank you for your interest in the Ontario Public Service.

Student Services Assistant

Job ID:
48049
Organization:
Ministry of Training, Colleges and Universities
Division:
Student Financial Assistance
City:
Thunder Bay
Position(s) language:
English
Job term:
3 Temporary seasonal recurring assignments/contracts for up to 42 weeks (season runs from August to mid-May).
Job code:
08OAD - Office Administration 08
Salary:
$22.45 - $26.09 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Do you have superior customer service and communication skills? If so, apply your skills to our fast paced team!

About the job

You will:
• provide high quality customer service, information and application assistance for student financial aid programs
• respond to telephone inquiries on the Ministry's toll free lines
• determine eligibility for loans, grants, bursaries, and scholarships by evaluating eligibility of applications
• review, verify and process various student applications for accuracy and policy compliance

What you bring to the team


Interpersonal and communication skills:

• customer service skills to deal tactfully and courteously with the public
• ability to interpret and apply relevant legislation, directives and policies
• strong interpersonal skills to communicate with the public, other staff members and financial aid representatives

Organizational skills:

• demonstrated ability to organize own work and flexibility to perform a variety of tasks
• ability to work independently and as an effective team member

Computer skills:

• ability to use fully programmable word processing (e.g. MS Word) and various online computer software programs

Additional information:

Apply by:
Wednesday, November 21, 2012 11:59 pm EST
Position details:
  • 3 English Temporary - Seasonal, duration up to 42 weeks, 189 Red River Rd, (CORN. RED RIV./WATER ST), Thunder Bay, North Region
Compensation group:
Ontario Public Service Employees Union
Work hours:
Category:
Administrative and Support Services
Posted on:
Tuesday, November 6, 2012

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


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