EMERGENCY HEALTH SERVICES INVESTIGATOR

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A challenging opportunity exists with the Emergency Health Services Branch, Ministry of Health and Long-Term care for an experienced professional to carry out in-depth investigations of incidences affecting emergency health services operations such as land and air ambulance services, communications services and hospitals.

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About the job

In this role, you will:

• handle a caseload of multiple active assignments which will require interviewing emergency medical services personnel and other health care professionals, police officers and civilian witnesses to obtain information regarding the incident being investigated
• provide support in judicial and quasi-judicial proceedings and provide testimony during trials and other hearings
• provide expert advice to senior branch management, municipalities and ambulance operators on the resolution of complex service issues

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What you bring to the team

Mandatory:

Valid Ontario Drivers License-Class G

Investigation Knowledge:

• You have demonstrated knowledge of investigative techniques, the justice system (i.e. rules for obtaining and preserving evidence, court procedures, due process of law) and the emergency health services system.
• You have the ability to conduct in depth interviews of emergency medical services personnel and communications officers, other health care professionals, police officers and civilian witnesses to obtain information regarding the incident being investigated

Technical Knowledge:

• You have knowledge of the governance, administration, operations, standards and processes associated with land and air ambulance services
• You have knowledge of relevant legislation and regulations (e.g. Ambulance Act, Health Facilities Special Orders Act, Public Hospitals Act, Mental Health Act, Coroners Act, Highway Traffic Act)

Communication, Interpersonal, Analytical and Problem-Solving Skills:

• You can prepare comprehensive investigation reports
• You can provide expert advice to senior management and/or to municipalities and ambulance operators on the resolution of complex service issues and infractions in regards to compliance concerns with the Ambulance Act its regulations and standards

Computer and Organizational Skills:

• You are proficient with computer software (i.e. word processing, spreadsheet, and database)
• You can handle multiple concurrent work priorities
• You can assess the scope of and plan the process of long and short term investigations

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Additional information:

Note:

• T-HL-48790/12

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.