REGIONAL CHILDCARE LICENCING ASSISTANT

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Are you an organized, detail-oriented individual who excels at working efficiently and effectively towards meeting deadlines? If so, consider this opportunity to prove a range of administrative, clerical and customer services to support the overall child care licensing process.

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About the job

In this role you will:

• Support the day nursery licencing process.
• Provide a variety of administrative, clerical and financial support.
• Receive, log and track all complaints to ensure timely follow-ups.
• Perform clerical financial services including processing invoices and expense claims, reconciliation and financial reporting.
• Process child care licencing fees.
• Arrange and setup meetings and conferences.
• Coordinate incoming and outgoing correspondence.
• Maintain manual and electronic filing systems.
• Provide customer service and response to inquiries from the general public.

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What you bring to the team

ADMINISTRATIVE AND FINANCIAL SKILLS:

• You have experience providing administrative and financial support.
• You have knowledge and experience of administrative and office procedures, practices and guidelines.
• You are able to develop and maintain electronic and manual filing systems.
• You have the ability to coordinate and assemble background materials; prepare correspondence, agendas and meeting materials.
• You are proficient with computers and all aspects of desktop software such as word processing, databases, email, internet, spreadsheet preparation and creating presentations.
• You have arithmetic skills to reconcile invoices, process licencing fees and expense claims.

COMMUNICATION SKILLS:

• You have written communication skills to type letters, reports and draft minutes and proofread for spelling and grammar.
• You have oral communication skills to provide customer service and respond to inquiries and redirect customers accordingly.
• You have interpersonal and team skills to participate in teleconferences and meetings.

ANALYTICAL AND PROBLEM SOLVING SKILLS:

• You have the ability to determine the best way to handle a task, situation or information request.
• You are able to identify and resolve discrepancies.
• You have the ability to exercise effective judgment related to challenging customers and circumstances.

ORGANIZATIONAL SKILLS:

• You have the ability to determine priorities, organize work and meet deadlines.
• You have the ability to make arrangements for travel, meetings and conferences.
• You are able to work independently in a fast paced environment with minimal supervision.

MANDATORY:

• You can type 45 words per minute.
• You are proficient with word processing.
• Proficiency in English and French at the advanced level oral and written.

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Additional information:

Note:

• This ad is also available in French.
• The minimum salary rates identified in this posting are subject to revision as a result of the recently agreed to OPSEU collective agreement covering the period of January 1, 2013 to December 31, 2014.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.