Student - Communications Dispatcher

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*Targeted to Post-Secondary and High School students*

This job posting represents multiple positions within different ministries and locations across Ontario. Ministry and job location details are listed below. You are required to identify the ministries and cities you are interested in applying to. Note: relocation expenses are not covered by ministries.

Applications are accepted online. Resumes and cover letters are not accepted. Describe your skills, knowledge and relevant paid work or volunteer experience in the related questions on the application form.

To assist you with the application process please visit the Summer Employment Opportunities website and view the following resources:
- (a href='http://www.gojobs.gov.on.ca/SEOEligibilityCriteria.asp') Eligibility Requirements (/a)
- (a href='http://www.gojobs.gov.on.ca/SEOKeyResources.asp') Student Application Guide (/a) -item 1 in Key Resources
- (a href='http://www.gojobs.gov.on.ca/SEOKeyResources.asp') Explanation of Rating Scale for Application Questions (/a) -item 2 in Key Resources

Detailed Position Breakdown:

Ministry of Tourism, Culture and Sport
2 positions at 955 Lake Shore Blvd W, M6K 3B9, Toronto

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About the job

Work Description:

• As a communications dispatcher, you will be required to answer all inbound calls for information and emergencies on the property
• The position is required to maintain composure under stress and is required to co-ordinate information delivery to Senior Security Officers as needed
• This position is responsible for manning the Control Centre at Ontario Place
• Coordinates responses calls to all on site emergency situations and dispatches staff from the Medical Response Team and Security
• Create incident reports, maintain logs and issue equipment to staff
• You apply your verbal communication and customer service skills to respond to phone inquiries

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What you bring to the team

Mandatory requirements

Some positions require students to be 15-24 years of age (or 15-29 years of age if you are a person with a disability) due to program funding.

Some positions may require the successful candidate(s) to undergo a personal security screening check as a condition of employment.

Qualification Requirements:

Communication and Organizational Skills
• Excellent verbal and written, communication and administration skills
• Customer service skills to respond to email, and in-person inquiries and provide information to internal clients and/or public
• You work independently or as part of a team; you plan, organize and prioritize your time to meet competing deadlines
• You apply your written communication skills to prepare and maintain a variety of logs and documents
• Organizational skills to coordinate responses to emergency situations and dispatch team members effectively.

Requirements
• Applicants must be willing to work a rotating shift schedule 7 days a week, including weekends and statutory holidays

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Additional information:

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.