Employer Specialist

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The Office of the Employer Adviser is an independent agency of the Ministry of Labour and has been providing expert advice and representation to Ontario employers regarding their workplace safety and insurance issues since 1985.

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About the job

In this role you will support employers by:
• explaining their rights and obligations under the Workplace Safety and Insurance Act and related regulations, policies, procedures and processes
• helping them with their interactions with the Workplace Safety and Insurance Board
• providing representation at negotiations, mediations and hearings
• promoting early resolution of disputes

Location information: The work location will be determined by the successful candidate.

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What you bring to the team

Mandatory requirement:

• You must possess a valid driver's licence and have the ability to travel within the designated service area.

Technical knowledge:

• You have in-depth knowledge of the Workplace Safety and Insurance Act and related regulations, policies, procedures.
• You have advanced knowledge of legal and medical terminology.
• You have a basic understanding of the local economy, business climate and related issues.

Advocacy skills:

• You are able to effectively communicate the needs and best interests of the client.
• You are able to develop and articulate clear and focused points and arguments.
• You have knowledge of alternative dispute resolution and negotiation techniques to promote early resolution of disputes.
• You are able to represent employers in negotiations, mediations and hearings.

Communication, relationship management and customer service skills:

• You are able to provide advice and information, interview witnesses and present evidence and arguments at hearings.
• You are able to establish client trust and confidence.
• You have an understanding of the client/consultant relationship with a respect for confidentiality.

Research, analysis, evaluation and problem solving skills:

• You are able to probe in interviews, gather and assess case information and develop strong arguments.
• You have the ability to conduct complex legal/medical research (via the internet, medical dictionaries, etc.).

Other important skills:

• You are proficient in planning and time management in order to independently manage a caseload and meet deadlines in a high volume environment.
• You are proficient in the use of common office software (eg. spreadsheet,
word processing, presentations, case management, etc.).

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Additional information:

Note:

• The minimum salary rates identified in this posting are subject to revision as a result of the recently agreed to OPSEU collective agreement covering the period of January 1, 2013 to December 31, 2014.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.