Head Business Support

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Do you enjoy a diverse and challenging work environment? Bring your results oriented leadership and technical skills, relationship-building talents and business services acumen to this interesting, client-focused position within the Ministry of Transportation's Business Services Office.

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About the job

In this role, your work will include:
• Supervising and providing leadership to staff engaged in various business support services
• Coordinating I&IT and providing technical leadership and recommendations
• Providing policy, procedural and business planning advice and analysis
• Recommending effective quality services options and resolving complex issues
• Planning, supervising and coordinating business and administrative services
• Developing, recommending and implementing service delivery processes, ensuring that service levels are met and work plans and priorities are delivered
• Coordinating the regional training & development program and the regional staffing plan
• Conducting facility-related initiatives, including emergency preparedness and building security
• Preparing and managing budgets and expenditures
• Monitoring regional service agreements, ensuring standards are met
• Leading projects and providing advice to management on interpretation and application of government processes and procedures

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What you bring to the team

Technical Knowledge:

• You have knowledge of government administrative policies and procedures
• You have the ability to interpret and apply legislation
• You have knowledge of resource management systems and planning processes with the ability to advise senior management on program objectives and services
• You have knowledge of maintaining a section budget, procurement and accommodation procedures

Human Resources and Project Management Knowledge and Skills:

• You have knowledge of human resources planning, procedures and policies, developing staffing plans, conducting organizational analysis
• You have experience preparing contracts and service agreements
• You have project management, organizational and planning skills with experience coordinating a range of concurrent projects in the areas of facilities, PC Fleet, I&IT and administration

Leadership, Communication and Interpersonal Skills:

• You can lead a team of staff to meet targets by monitoring their performance
• You are able to prepare complex reports
• You can work effectively with staff and senior management and build relationships with clients and other stakeholders
• You are able to achieve consensus with clients when dealing with contentious resource and service delivery issues

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Additional information:

Note:

• T-MT-54590/13
  
  As a result of the recently agreed to AMAPCEO collective agreement, a new job evaluation system will be implemented on October 1, 2013. In the new job evaluation system, the classification level of this position is Level 4 with a salary range of $60,650.00 - $82,250.00.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.