Apply By: Thursday, September 26, 2013 11:59 pm EDT
Competition Status: Position Filled
Approximately 89 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Communications Operator (Bilingual, On-Call)
Organization:
Ministry of Transportation
Division:
East Region Radio Room
Position(s) language:
Bilingual English/French
Job term:
1 Temporary (6 months, with possible extension)
Job code:
16708 - Communications Operator 2
Salary:
$24.43 - $27.08 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
A challenging opportunity exists for a bilingual individual with exceptional communication and problem-solving skills to excel as an integral communication link between various field operations and offices.
Please note: This is a 24/7 operation for which you would be on-call.
About the job
You will:
• Maintain continuous radio contact with maintenance staff, contact emergency services to manage highway incidents;
• Monitor the Highway 417 video camera system;
• Provide traffic updates to media outlets;
• Utilize changeable message signs to manage incidents and provide back-up for the switchboard/receptionist.
During winter, you will:
• Update field staff with regular weather forecasts;
• Call for and receive road reports, record the information and;
• Prepare summary reports of road and weather conditions, winter maintenance operations, incidents and occurrences.
What you bring to the team
Mandatory:
• Proficiency in English and advanced level oral French.
Tact, judgement and analytical skills:
• Ability to exercise tact, judgment, analytical and decision-making skills in dealing with a variety of highway emergency situations to implement the appropriate actions.
Customer service, interpersonal and communication skills:
• Demonstrated effective customer service, interpersonal, oral and written communication skills.
Organizational skills:
• Ability to produce and maintain accurate records of maintenance activities, manage incoming and outgoing emergency calls, road and weather reports and unusual occurrences.
Knowledge and technical skills:
• Ability to dispatch emergency services and to communicate clearly using a sophisticated two-way radio system
• Knowledge of Ontario Provincial highway network
• Ability to reference locations on a map quickly.
Apply by:
Thursday, September 26, 2013 11:59 pm EDT
Position details:
- 1 Bilingual English/French Temporary - Irregular On-Call, duration up to 6 months, 347 Preston, Ottawa, East Region
Compensation group:
Ontario Public Service Employees Union
Category:
Customer and Client Services
Posted on:
Thursday, September 12, 2013
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
Strengthening Ontario, together