Receptionist

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** Amended ad: extended closing date**
Are you bilingual, English and French? If so, we need your expertise to provide a range of reception and administrative support services for the Deputy Minister's Office in the Ministry of Finance.

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About the job

In this position, you will:
- provide bilingual receptionist services and act as the first contact for the Ministry by responding to and directing incoming calls
- greet and direct visitors
- record detailed and accurate messages to relay to staff
- provide administrative support services including making arrangements for meetings, ordering and receiving supplies, updating data bases, and managing office assets
- prepare and proofread a variety of documents using a variety of software

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What you bring to the team

Mandatory requirements

- proficiency in English as well as oral and written French at the advanced level

Administrative Expertise:

- You have experience in providing receptionist support
-You have organization skills to prioritize inquiries and work
- You have knowledge of government structure and programs to respond to or direct public inquiries
- You have experience with office procedures and practices to maintain records and documents, office supplies and confidentiality of information
- You have experience in making arrangements for meetings
- You are familiar with standard office equipment such as printers, photocopiers, scanners and facsimile

Communication, Customer Service and Interpersonal Skills:

- You have strong oral communication skills
- You have written communication skills to compose correspondence
- You have knowledge of customer service standards and techniques to provide reception services
- You demonstrate tact, diplomacy, and strong interpersonal skills when dealing with clients, the public, and different levels of Ministry staff

Reasoning and Problem-Solving skills:

- You are able to determine what information is appropriate to share, decide what matters are urgent, and when to escalate issues
- You demonstrate good judgement and discretion in dealing with difficult situations in a calm and logical manner
- You can organize and prioritize your own work

Computer Skills:

- You are proficient in using a variety of software prepare correspondence, update databases, and conduct searches
- You have good keyboarding skills

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Additional information:

Note:

• This ad is also available in French.
• T-FN-62441/14

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.