TELECOMMUNICATIONS SUPPORT

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The Office of the Chief Electoral Officer, Technology Services Division, seeks an organized and motivated individual to coordinate, plan, control and implement the vendor management of election event delivery, relating to telecommunications equipment and services for all returning and satellite offices within the province.

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About the job

You will:
• Act as the single point of contact for all telecommunications network and voice vendors for Elections Ontario offices (Headquarters, Returning Offices and satellite offices);
• Co-ordinate and provide support, specifically in the provision and installation of telecommunications systems;
• Manage Elections Ontario/Telecommunications provider relationships to ensure adherence to contract and Service Level Agreement (SLA) conditions;
• Create and maintain comprehensive documentation on closures and provide relevant feedback and data on all aspects of the project;
• Develop project plans and schedules for the coordination and implementation of telecommunications equipment and services and provide guidance to project teams;
• Ensure all site-visits, installations, deliveries and configurations are performed within specific timeframes;
• Ensure timely closeout of telecommunication services upon event completion; and
• Provide regular status updates and reports on service deliveries and installations, telephone and internet uptime/downtime, resolution time of issues/service calls, etc.

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What you bring to the team

Knowledge and Skills

• Sound knowledge of telecommunications methods, techniques and demonstrated skills in the application of telecommunications theories and practices;
• Demonstrated knowledge of telecommunication service provider's equipment and procedures (Bell), in order to plan and coordinate the work of technicians and to ensure work is completed according to the SLA;
• Knowledge and experience applying procurement practices, techniques and methods;
• Strong project management and coordination skills; and
• Well-developed interpersonal, oral and written communication skills.

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Additional information:

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

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