Apply By: Wednesday, April 30, 2014 11:59 pm EDT
Competition Status: Posting Cancelled

Approximately 851 individuals applied for this opportunity.

Due to operational reasons the recruitment for this position has been cancelled.

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Thank you for your interest in the Ontario Public Service.

CUSTOMER SERVICE REPRESENTATIVE

Job ID:
65170
Organization:
Ministry of Government Services
Division:
Archives of Ontario
City:
North York
Position(s) language:
Bilingual English/French
Job term:
1 Temporary - part-time position up to 5.5 months with possible extension
Job code:
09OAD - Office Administration 09
Salary:
$23.46 - $27.35 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Do you have excellent customer service, organizational and administrative skills? Are you looking for an opportunity to provide quality service to the public and the Archives of Ontario? If so, then consider joining our team as a Customer Service Representative.

About the job

You will:

• provide reception services to the public in both English and French
• welcome new and returning visitors to the Archives
• provide accounts receivables and co-ordinate revenue transactions received from the public, other Government ministries and agencies
• provide administrative and clerical support to the Archives Services Unit

What you bring to the team


Mandatory requirements

• proficiency in English as well as oral proficiency in French at the advanced level

Customer Service and Communication Skills:

• you demonstrate customer service skills to ensure customer requests and needs are dealt with in a timely and accurate manner
• you have strong communication skills

Administrative Skills:

• you have knowledge of administrative and records management procedures to maintain administrative records and to organize and maintain electronic and manual filing systems

Other Essential Skills:

• you have proven organizational and time management skills to complete work assignments within tight deadlines and to maintain information systems
• you are proficient with computers and software programs
• you have excellent research, analytical and problem solving skills
• you have good mathematical skills to calculate fees payable and receivable

Additional information:

Apply by:
Wednesday, April 30, 2014 11:59 pm EDT
Position details:
  • 1 Bilingual English/French Temporary - PartTime, duration up to 5.5 months, 134 Ian Macdonald Blvd, North York, Toronto Region
Compensation group:
Ontario Public Service Employees Union
Work hours:
Category:
Administrative and Support Services
Posted on:
Monday, April 14, 2014

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.


Strengthening Ontario, together