Victim Witness Services Worker

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The Victims and Vulnerable Persons Division is seeking a dedicated individual to provide a full range of services to victim/witnesses of crime, including needs assessment, crisis intervention, emotional support and referrals, and to participate in stakeholder networks and public education.

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About the job

You will be:
• Providing information/support/assistance to clients
• Managing/coordinating assigned high volume of cases
• Acting as a liaison/maintaining networks to advocate the needs/interests of clients
• Participating in projects/committees/public education activities
• Preparing statistical reports

Please note:
• Valid driver's Licence as required by the location of the job

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What you bring to the team

Knowledge and Skills:

• Experience in and knowledge of victims' issues (e.g. child abuse, sexual assault, domestic violence, homicide, etc)
• Ability to acquire and apply knowledge of the Criminal Justice System, the Victim/Witness Assistance Program and related legislation (e.g. Victims' Bill of Rights)
• Demonstrated crisis response/intervention skills, needs assessment and risk assessment skills and ability in providing services that meet the needs of clients (e.g. victims of crime and/or marginalized/vulnerable clients)
• Analytical and problem solving skills, communication, interpersonal/teamwork skills
• Case management skills
• Ability to interpret and apply policies/procedures
• Proficiency with computer operations to work with program database systems and MS Office
• Ability to travel to various locations and work on weekends on a rotational basis

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Additional information:

Note:

• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to provide a general or enhanced screening check. Please refer to the Additional Information / Address section above on this job advertisement to determine the screening check that is required for each position.
  
  A general screening check includes a criminal record check and if applicable, fingerprint verification at your own expense. An enhanced screening check includes a criminal record check and if applicable, fingerprint verification at your own expense and permission for the Negotiations & Security Branch , Employee Relations Division to conduct any specific screening as indicated in the Additional Information / Address section above.
  
  A record of a Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check results will only be reviewed and evaluated by the Negotiations & Security Branch for the purpose of making a clearance decision. The details of an individual's screening check will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the Negotiations & Security Branch and kept strictly confidential.

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.