Investment and Business Services Coordinator

The Ministry of Tourism, Culture and Sport, Investment and Development Office, seeks a dynamic, business-minded individual to help attract international investment into Ontario's diverse and growing tourism industry.

What can I expect to do in this role?

In this role, you will:

• Coordinate investment and attraction activities, such as investment shows, investor meetings, lead generation follow-up and information dissemination;
• Assist with the implementation and on-going maintenance of the Customer Relationship Management (CRM) business strategy:
• Use CRM business tools to analyze and update client data, identify key client characteristics, new services and products;
• Conduct research on issues, trends and opportunities facing Ontario's tourism industry;
• Assess the effectiveness of communication initiatives for investment attraction and retention activities;
• Provide regular updates on the public facing website;
• Coordinate annual tourism investment advertising campaigns;
• Develop and enhance business relationships with key stakeholders.

How do I qualify?

Knowledge

• You have knowledge of Customer Relationship Management (CRM) business tools to effectively track and monitor investment leads
• You have general knowledge of investment servicing, investment retention and expansion, business analysis, economic development and marketing tools, techniques and/or methods

Research, Analytical and Problem Solving Skills

• You have knowledge of data research methods and techniques
• You can conduct data analysis and client profiling in support of investment and business development for domestic and international clients
• You can conduct research on issues, trends and opportunities facing the tourism sector
• You can facilitate issues identification and resolution, and provide information, service and/or solutions to meet clients' needs

Organizational Skills

• You can determine work priorities and respond to multiple work demands
• You can plan and coordinate concurrent projects under tight deadlines

Communication, Interpersonal and Presentation Skills

• You can develop and enhance business relationships with key stakeholders
• You can prepare a range of reports, and present information to a diverse audience

Marketing and Web Editing Skills

• You can update and edit website contents and other advertising and/or marketing material
• You can follow quality control policies for website editing, and manage government approvals for advertising and/or marketing material

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Monday, February 9, 2015 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.