Competition Status: Position Filled
Approximately 213 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
AMBULANCE COMMUNICATIONS OFFICER
Organization:
Ministry of Health and Long-Term Care
Division:
Direct Services Division/Emergency Health Services Branch
Language of Position(s):
Bilingual English/French
Job Code:
16710 - Ambulance Communications Officer 1
Salary:
$27.00 - $33.03 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
A challenging opportunity exists in the Emergency Health Services Branch, Hamilton Ambulance Communications Centre.
This is a permanent position for a dedicated individual to work rotating shifts in a 24/7 environment.
What can I expect to do in this role?
You will:
• Process 9-1-1 emergency and non-emergency requests for ambulance service.
• Direct ambulance movements.
• Provide pre-arrival instructions.
• Communicate with individuals under stress.
• Operate complex computer-aided telecommunications equipment.
How do I qualify?
MANDATORY:
• You must possess proficiency in English and Advanced Level Oral French.
• Satisfactory criminal record check.
• Typing skills at 35 w.p.m. with 90% accuracy.
• Valid standard first-aid and targeted responder CPR certificate.
• Successful completion of Windows computer-based training followed by Ambulance Communications Officer provincial certification, Restricted Radio Operator certification.
• Successful completion of on-the-job training.
MULTI-TASKING AND ORGANIZATIONAL SKILLS:
• Proven multi-tasking skills and the ability to coordinate a variety of activities.
• Demonstrated organizational and memory recall skills.
• Ability to maintain control under pressure and use professional judgment.
ANALYTICAL AND PROBLEM SOLVING SKILLS:
• Demonstrated critical thinking, decision making and problem solving skills.
• Ability to interpret and apply policies, procedures and information.
PEOPLE SKILLS:
• Proven ability to handle situations in a professional manner.
• Demonstrated leadership and customer service skills.
• Strong interpersonal and communication skills.
OTHER SKILLS:
• Proficient in computer software and computer based telecommunications applications.
• Understanding of spatial concepts and can read maps, calculate time, distance and movement.
Additional Information:
Address:
- 1 Bilingual English/French Permanent, 282 Fennell Ave W, Hamilton, West Region, General Screening Requirement
Compensation Group:
Ontario Public Service Employees Union
Schedule:
4.7
Category:
Health and Social Services
Posted on:
Tuesday, October 13, 2015
Note:
- This ad is also available in French.
- In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to provide a general or enhanced screening check. Please refer to the Additional Information / Address section above on this job advertisement to determine the screening check that is required for each position.
A general screening check includes a criminal record check and if applicable, fingerprint verification at your own expense. An enhanced screening check includes a criminal record check and if applicable, fingerprint verification at your own expense and permission for the Negotiations & Security Branch , Employee Relations Division to conduct any specific screening as indicated in the Additional Information / Address section above.
A record of a Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check results will only be reviewed and evaluated by the Negotiations & Security Branch for the purpose of making a clearance decision. The details of an individual's screening check will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the Negotiations & Security Branch and kept strictly confidential. - W-HL-82860/15
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, October 27, 2015 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
