Social Media Officer

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Social media is more than your area of expertise – it's your passion! You are a bilingual, seasoned communications professional with advanced corporate communication skills. Your experience with social media includes creating engaging content, growing communities and developing strategies to achieve business goals. If you are interested in leveraging social media as a powerful corporate communications tool, consider this unique opportunity with the Education Quality and Accountability Office (EQAO) to demonstrate your proficiency in both French and English as you lead social media projects and develop bilingual social media communication strategies.

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About the job

• contribute to the development of a strategic framework and overall vision for EQAO's social media and digital communication products and services
• develop digital media publishing plans, social media tools and products and creative content for social media platforms that resonate with audience
• recommend and implement policies, procedures and standards for bilingual social and digital media programs
• develop responses to public and stakeholder enquiries through social media channels
• provide expertise, guidance, and training services on social media tools, systems guidelines and standards to meet client communication needs
• ensure quality control and compliance with government social media policies and legislative requirements

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What you bring to the team

Mandatory requirement:

• You are proficient in English and oral and written French at the advanced level.

Social media and communications expertise:

• You have knowledge of corporate communications theory, planning, and social and digital media technology to develop products and provide advice
• You have knowledge of social media, media relations, marketing and advertising to develop and deliver communications strategies, advice and programs
• You can apply relevant legislation and policies to ensure compliance with corporate requirements

Project management skills:

• You can plan, execute and manage the development and production of social media communication programs and projects in collaboration with stakeholders.
• You can lead the research and assessment of digital and social media technology options to meet organization communication needs.

Stakeholder management skills:

• You can work effectively with stakeholders to develop and implement social and digital media strategies, policies and product solutions.
• You can present emerging opportunities, provide authoritative briefings, and consult with senior management and clients.

Computer proficiency:

• You are proficient with software programs (such as Microsoft Suite), user interfaces, photo and video editing software and browser compatibilities to ensure optimal delivery of social media initiatives.
• You are familiar with the development of web pages and search engine optimization to develop content for best results and design capabilities for social media.

Analytical and problem-solving skills:

• You have analytical and problem-solving skills to determine communication requirements, analyze statistics and resolve social media quality and delivery issues.

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Additional information:

Note:

• This ad is also available in French.
• T-EU-90011/16

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.