Competition Status: Position Filled
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Assistant Registrar
Organization:
Ministry of the Attorney General
Division:
Policy and Adjudicative Tribunals Division, Social Justice Tribunals Ontario Branch
Language of Position(s):
English
Job Term:
1 Temporary ( up to 12 months)
Job Code:
AGA18 - General Administration AM-18
Salary:
$67,751.00 - $84,073.00 Per Year
The Social Justice Tribunals Ontario (SJTO) is a cluster of eight adjudicative tribunals with a mandate to resolve applications and appeals brought under nine statutes relating to child and family services oversight, youth justice, compensation for victims of violent crime, human rights, residential tenancies, disability support and other social assistance and special education.
Consider this position within the SJTO at the Human Rights Tribunals of Ontario where you will coordinate all aspects of front-line case management operations and services by managing staff; ensuring adherence to established legislation, rules, guidelines, policies, standards and procedures; maintaining stakeholder relations; and resolving sensitive and/or contentious issues.
What can I expect to do in this role?
In this position, you will:
• lead and manage staff engaged in case management operations for an adjudicative tribunal of SJTO which provides dispute resolution between parties through the mediation and adjudication of cases
• supervise staff performing case management activities and support the tribunal strategy to provide efficient customer-focused services that meet the needs of the parties and the public, in accordance with SJTO's corporate goals and objectives
• direct staff in the interpretation and application of SJTO and legislation (i.e. Statutory Powers Procedures Act (SPPA), the Ontario Human Rights Code, the Freedom of Information and Protection of Privacy Act, and Workplace Discrimination and Harassment Prevention policy)
• oversee individual cases involving contentious and sensitive enquirers, stressful circumstances, events and/or emotionally fragile parties
• develop and maintain critical relationships with adjudicators to ensure effective coordination, discussion and resolution of files or cases including dealing directly with Vice Chairs and Associate Chairs
How do I qualify?
Management, Leadership and Project Management Skills:
• You can manage a team of staff at various levels, evaluate performance and participate in labour relations matters
• You can plan, organize and set work priorities and standards to manage multiple and concurrent requests within a time-sensitive environment
• You can manage projects, meet deadlines and deal with competing interests
Case Management, Dispute Resolution, Interpersonal, Stakeholder and Change Management Skills:
• You have knowledge of case management systems and operations, procedures and practices including application intake, assessment and processing principles
• You can resolve staff, client and stakeholder issues and disputes
• you can develop strong working relationships and partnerships with stakeholders
• You can evaluate cases, complaints and problems in order to develop solutions and resolve sensitive, unprecedented and contentious issues
Communication and Presentation Skills:
• You can communicate effectively by presenting information to a broad range of contacts including stakeholders, staff and clients
• You can prepare correspondence, briefing notes, reports and recommendations for consideration by the Registrar
Technical Knowledge and Skills:
• You understand the administrative justice system, legal administration policies and process, dispute resolution processes, and the role of an adjudicative tribunal
• You understand and have sound working knowledge of quasi-judicial tribunals and relevant legislation (i.e. Ontario Human Rights Code).
• You are proficient with various computer operations, software applications and program databases to prepare correspondence, briefing notes, reports and maintain case management systems
Additional Information:
Address:
- 1 English Temporary, duration up to 12 months, 25 Grosvenor St, Toronto, Toronto Region, General Screening Requirement
Compensation Group:
Management Compensation Plan
Schedule:
6
Category:
Management and General
Posted on:
Friday, June 23, 2017
Note:
- • In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential. - T-AG-109256%2F17
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, July 10, 2017 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
