Senior Product Manager

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The Ontario Digital Service (ODS) is improving the online experience for Ontarians by reinventing the most important government services for the digital age.

ODS is responsible for a growing number of public facing digital products including web content management, web publishing, online public consultations, open data catalogue and visualization, laws repository, location and mapping, search, API and more.

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About the job

• You will lead product initiatives from concept to release, while ensuring smooth operations and continuous product improvement.
• You will build solid relationships with partners to understand the needs of their users, so that you can help them develop strategies to deliver the best solutions.
• You will help your team and stakeholders build empathy for end-users with the assistance of UX specialists to create a common understanding of user needs and pains.
• You will write job stories to develop feature sets and prioritize them to build clear roadmaps. You will map out a path to the minimum viable product as well as subsequent phases and coordinate resources to deliver them.
• You will manage a portfolio of clients making competing demands for new products or enhancements to deliver on your commitments.
• You will establish, report on, and strive towards product service level targets to provide quality services.
• Based on expert advice, research, and benchmarking, you will develop a product roadmap to deliver on the public's evolving expectations.
• You will provide product management advice and guidance across the organization and externally to share expertise and build digital capacity in government.

What you bring to the team
• You think digital by default and embrace new ideas that put users first to find the best solutions.

• You believe diversity and inclusion helps create the best conditions for people to achieve the best results, knowing the best ideas come from everywhere and everyone.

• We are looking for someone who is solution focused and knows how to get the job done.

Why join the team

Join us and help make government work better for people by delivering simple, effective and straightforward digital services and products. We provide employees with constructive feedback to foster their career growth, and opportunities to collaborate with talented people.

We offer:

• work that makes an impact
• learning and development opportunities
• open and inclusive work environment
• flexible work arrangements
• health and dental benefits
• pension plan
• generous vacation

We will help you achieve your goals through continuous learning, professional development and support.

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What you bring to the team

Product management:

• You have lead digital initiatives from concept to launch using agile methodologies like SCRUM and coaching project teams.
• You have experience developing product roadmaps and backlogs and knowing how to prioritize features to ensure a smooth and on-time delivery.
• You have experience scoping user needs to deliver product enhancements through continuous iterations.
• You have written job stories to develop feature sets and then working with the development team to create user stories that can be implemented.

Digital leadership

• You have knowledge of and experience with current web trends, and standards like the Accessibility for Ontarians with Disabilities Act and WCAG 2.0 AA, and FIPPA (Freedom of Information and Protection of Privacy Act).
• You have experience leading multi-disciplinary teams (user experience designers, developers, architects and quality assurance experts) to deliver complex a range of digital solutions.

Communications and interpersonal skills

• You have strong communication, interpersonal and collaboration skills to work in a multi-disciplinary environment and across business lines.
• You have experience managing a portfolio of high profile clients with competing priorities
• You have experience working with multiple stakeholders and clients to understand and support their users' needs.

Application Instructions

If you're interested, skip the cover letter and just send us an email including the following:
1. your resume
2. where you saw our job ad
3. a paragraph on why you want to be a part of the ODS team

Submit your application by email to DigitalJobs3@ontario.ca – put “Hire me – Senior Product Manager” in the subject line. We'll get back to you soon after the closing date.

Please do not include shortened URLs, because your email will not reach us (for example, https://goo.gl/8lvNl6).

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Additional information:

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Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.