Apply By: Tuesday, April 16, 2019 11:59 pm EDT
Competition Status: Application Screening

Approximately 101 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

To learn about our recruitment process, visit our Hiring Steps.

PROTECTIVE SERVICES OFFICER (BILINGUAL)

Organization:
Ontario Science Centre
Division:
Corporate Services and Operations - Security
City:
Toronto
Job Term:
1 Temporary (up to 18 months)
Job Code:
41303 - Security Officer 2
Salary:
$22.77 - $24.79 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Open
Job ID:
134548
Join the Ontario Science Centre, one of Canada's most visited cultural attractions and a world-renowned educational institution that attracts approximately one million visitors per year. The Ontario Science Centre is seeking a bilingual Protective Services Officer who thrives on working with the public and seeks excellence in providing a safe and secure environment for our visitors and staff.

Please note: Work on weekends, holidays and evenings may also be required, in accordance with Science Centre's operating hours and special events/after-hours schedule. The Ontario Science Centre is open 364 days per year.

What can I expect to do in this role?

In this role you will ensure the overall security of the Centre complex, its installations and exhibits, and the safety of the visitors and staff. You will promote the image of the Centre and uphold the corporate mission and values to the visitors and encourage their use and enjoyment of the facilities while requiring them to observe restrictions and procedures for their protection and safety.

How do I qualify?

Mandatory

• You are proficient in English as well as oral French at the advanced level
• You must be in possession of a valid Standard First Aid, CPR and AED certificate
• You have the ability to work shifts, weekends and holidays, including after-hours event coverage

Technical Skills and Knowledge

• Demonstrated ability to render first aid and attend to visitor's comfort pending arrival of 911 (eg. illness, epileptic seizures, injuries, fainting, excess of alcohol and drugs
• Working knowledge of Fire Alarm Systems; Card Access Control systems; locking mechanisms (mag locks)
• Knowledge of Public Address systems; Security Cameras systems (CCTV)
• Knowledge of the powers of a Security Officer
• Knowledge of emergency procedures and fire evacuation plan in order to evacuate the building in the event of fire, bomb or power failure and as fire wardens under the direction of the Chief Fire Warden or Alternate
• Knowledge of WHMIS, the Occupational Health & Safety Act and the Trespass to Property Act
• Proficiency with a variety of computer software applications (eg. word processing, spreadsheet, email, internet, etc.)

Communication Skills

• Written communication skills to develop reports and keep a detailed log of incidents/emergencies to report to Central Control
• Communication Skills to maintain communications in fire, bomb threat and other emergencies by relaying instructions to visitors by PA, to staff by radio or telephone, etc
• Ability to respond to requests for information verbally and in writing
• Ability to work successfully in a team environment
• Tact and patience in dealing intelligently with irregularities and incidents, maintaining good public relationships and using authoritarianism as a last resort.
• Provides effective customer care services for visitors; promotes and upholds the OSC corporate mission and values

Negotiation and Conflict Resolution Skills

• Ability to remain composed in stressful and potentially threatening situations
• Conflict resolution skills to reach peaceful solutions in volatile situations
• Ability to promote and influence compliance with related legislation and standards

Analytical and Investigation Skills

• Ability to gather information and evidence
• Analytical skills to identify problems and recommend solutions
• Ability to evaluate observed irregularities and incidents, taking immediate personal action to inform, remind, persuade visitors re: restrictions and safety rules etc.

Additional Information:

Address:
  • 1 Bilingual Temporary, duration up to 18 months, 770 Don Mills Rd, Toronto, Toronto Region
Compensation Group:
Ontario Public Service Employees Union
Schedule:
4.7
Category:
Corrections and Enforcement
Posted on:
Tuesday, April 2, 2019
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, April 16, 2019 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is http://www.gojobs.gov.on.ca

You must enable JavaScript in your browser to access full functionality on the OPS Careers website.

Vous devez activer JavaScript dans votre navigateur pour avoir accès à toutes les fonctionnalités du site Carrières dans la FPO.


Ontario Logo / Logo de l'Ontario
This site is maintained by the Government of Ontario
Ce site est mis à jour par le gouvernement de l'Ontario

Privacy | Important Notices
Confidentialité | Avis importants

© Queen's Printer for Ontario, 2007
© Imprimeur de la Reine pour l'Ontario, 2007