Apply By: Wednesday, June 12, 2019 11:59 pm EDT
Competition Status: Application Screening

Approximately 78 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

To learn about our recruitment process, visit our Hiring Steps.

RECREATIONAL & FAMILY PROGRAMS LEADER

Organization:
Ontario Science Centre
Division:
Science Education
City:
Toronto
Job Term:
1 Temporary (15 months with possible extension)
Job Code:
02926 - Museum Assistant 3
Salary:
$1,021.89 - $1,217.26 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status:
Open Targeted
Job ID:
135986
Join the Ontario Science Centre as we celebrate our 50th anniversary in 2019. As one of Canada's most visited cultural attractions and a world-renowned learning institution, we inspire passion for the human adventure of discovery. The Centre hosts up to a million visitors each year, and offers hands-on experiences and insights into science and technology that help visitors of all ages understand and contribute to the world around us.

The Ontario Science Centre Recreational Programs Department offers science-based programs for youth 4-14 years and at times, their accompanying adult chaperones. On an annual basis the Ontario Science Centre Recreation Program department operates weekend birthday parties, sleepovers, day camps, week-long camps, and also provides program and customer service support for internal departments.

The intended start date for this position is August 2019, however this posting may also be used to fill future vacancies within the department.

What can I expect to do in this role?

Recreational and Family Program Leaders create, develop, and coordinate the delivery of fun, marketable and profitable science-based programs such as Sleepovers, Day Camps, Birthday Parties and more for children, youth, families, and recreational groups.

This role meaningfully contributes to creating positive visitor experiences and achievement of department revenue / attendance goals. As a Recreational Programs Leader you will:

• Lead, coordinate and supervise the execution of current program offerings and new projects, for the Recreational and Family programs department
• Provide positive front-line interaction with program participants, visitors and parents, ensuring satisfaction of expectations
• Support, supervise and schedule a large and diverse roster of program delivery staff, students and youth volunteers.
• Design and deliver training programs for the staff and volunteers assigned to work various program offerings
• Collaborate with internal departments to ensure all components of new and existing program delivery are supported
• Research, prepare, and compose a full range of written materials for the Centre including program plans, parent handouts, blurbs and summaries, training documents and inter-departmental notices for reference purposes or publication
• Participate in the development of short and long range program and business plans for Recreational and Family Programs
• Conduct research and brainstorm ideas for new markets, audiences, products and program content
• Provide expertise and advice on emerging needs, formulate recommendations and strategies for the Manager in response to these issues
• Foster a culture of continuous improvement, customer service excellence, and positive outcomes
• Source, purchase and maintain inventory of program materials, supplies and equipment required to support recreational programs including travelling within the GTA region to purchase and pick-up program supplies as needed, including boxes, supplies and other large items (up to 20 lbs) related to recreational programs

Due the timing of the Science Centre's recreational program activities, occasional evening, overnight, weekend, and holiday work is required.

How do I qualify?

Mandatory

• All candidates must be certified in Standard First Aid and CPR Level C prior to the start of employment and maintain certification throughout employment
• Top candidates will be required to obtain a Vulnerable Sector Check for this position

Program planning and development skills

• Specialized knowledge and practice in leading the planning, development, delivery and coordination of creative science and technology and/or other relevant recreational and educational program content for a variety of ages
• Proven skills and experience in operating complex recreational and/or educational programs for 20-600+ participants and demonstrated experience in managing or supervising large quantities of program delivery staff and volunteers
• Previous experience creating program materials for participants and for staff delivering the programs
• Knowledge of recreational and/or educational program specific adaptive and integration strategies to ensure accessibility and inclusivity of programs
• Supply management skills to identify suppliers and specifications, collect quotes, etc. to maintain accurate stock inventory of program supplies and equipment

Leadership Skills

• Extensive knowledge of and experience in teaching recreational or scientific programs, other curriculum content presentation principles and/or other educational or recreational program demonstrations techniques and activities in a group or classroom setting
• Ability to coach, mentor and provide direction to staff to ensure deliverables, policies, practices and guidelines are understood and adhered to, under the guidance of the Manager, in a way that fosters a team atmosphere
• Demonstrated initiative, problem solving and critical thinking skills to react quickly and appropriately to recreational programs related issues

Communication and Interpersonal Skills

• Strong communication skills to speak, write, listen and secure information in a variety of settings
• Initiative and relationship management skills to cooperate with others to achieve results and to create and build strong connections throughout the Centre.
• Ability to adapt activity language level, style, pace and/or use illustrative examples to cater to a wide range of learning abilities and styles

Organizational Skills

• Proven organizational and planning skills to coordinate a number of issues concurrently and participate in inter-departmental projects while prioritizing work to meet deadlines
• Experience with business and operational planning, forecasting and goal achievement tools and processes
• Ability to plan and begin long-range projects while managing daily tasks required to execute current programs
• Knowledge of computer applications such as word processing, spreadsheets, data management, and internet to plan, research and prepare materials.

Customer & Front-line Service Skills

• Demonstrated customer service skills to engage effectively with campers, parents, staff, volunteers and external/internal stakeholders
• Ability to interact with caregivers and visitors in a professional, responsible and respectful manner as a representative of the Ontario Science Centre
• Ability to assess situations, make sound decisions and exercise diplomatic customer service tactics in a busy environment
• Ability to identify the needs and wants of members and guests as a priority and respond in an effective and timely manner to enhance every person's experience.

Additional Information:

Address:
  • 1 Temporary, duration up to 15 months, 770 Don Mills Rd, Toronto, Toronto Region, Vulnerable Sector Check
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3-A
Category:
Education and Training
Posted on:
Wednesday, May 29, 2019
Note:
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. (Note: If a Vulnerable Sector Screening Check is required, it must also be obtained in person at your local police service).

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
  • T-SC-135986/19
Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Wednesday, June 12, 2019 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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