Competition Status: Position Filled
Approximately 286 individuals applied for this opportunity.
We have completed the recruitment process and successfully hired the top candidate into the position.
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Thank you for your interest in the Ontario Public Service.
Client Relationship Coordinator
Organization:
Ministry of Agriculture, Food and Rural Affairs
Division:
Economic Development Division
Language of Position(s):
English
Job Term:
1 Temporary up to 12 months with possible extension
Job Code:
5A008 - ProgPlanEval05, 5A008 - ProgPlanEval05
Salary:
$66,716.00 - $96,133.00 Per Year
Planning, Information and Coordination Services is seeking a Client Relationship Coordinator to lead and coordinate the development of strategies, systems and best practices that support effective client relationships in the delivery of knowledge management services.
This is your opportunity to play a leading role in the development and maintenance of the tools and systems helping to ensure we have strong relationships with our clients.
Who We Are
The Rural Programs Branch leads the Economic Development Division's effort to support rural Ontario in building strong, vital communities with diversified economies and healthy social and environmental climates. The branch works collaboratively with rural communities, municipalities, businesses and organizations to undertake economic development initiatives by providing programs, funding and extension.
Why work for the Ontario Public Service?
The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.
We offer:
• A defined benefit pension plan
• Flexible work arrangements
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• We provide on-the-job training to support your success in the role.
The OPS has been recognized as a top employer. We are proud to have been acknowledged as one of:
• Canada's Top 100 Employers
• Canada's Best Diversity Employers
• Greater Toronto's Top Employers
• Canada's Greenest Employers
• Canada's Top Employers for Young People
What can I expect to do in this role?
• lead and coordinate the design, development, testing, and implementation of knowledge management best practices and systems that support effective client relationship management
• identify and develop change management strategies to address issues that result from changed or new program/branch/division/ministry initiatives
• lead and/or participate in the development and delivery of data analytics and/or training to support effective client management strategies and practices
How do I qualify?
Client Relationship Management Knowledge
• You have expert knowledge of client relationship management based models, strategies and tools
• You have thorough knowledge of knowledge management best practices, methods, business tools and systems to lead the design, development, testing and implementation of supporting tools and systems
Consultation Skills
• You have strong consultation skills to lead strategic discussions regarding client issues, data needs/requirements, proposed system changes and the development of policies and best practices
Communication and Interpersonal Skills
• You demonstrate oral and written communication skills to prepare a variety of documents (e.g. proposals, reports, training materials) and deliver presentations to senior management
• You have interpersonal skills to work collaboratively with internal and external stakeholders
Project Management and Organizational Skills
• You have experience leading complex projects with multiple stakeholders as well as plan, monitor, track and report on project activities to support client business needs
Analytical and Problem Solving Skills
• you have the ability to identify and assess client issues, needs and feedback in order to develop recommendations and proposals on changes to program/branch/division/ministry practices and programs
Computer Skills
• you have proficiency with computer software applications such as word processing, database platforms, spreadsheets and presentations to prepare a variety of documents, perform analyses and reporting, and develop presentations
Additional Information:
Address:
- 1 English Temporary, duration up to 12 months, 1 Stone Rd W, Guelph, West Region
Compensation Group:
Association of Management, Administrative and Professional Crown Employees of Ontario
Schedule:
6
Category:
Information Technology
Posted on:
Tuesday, October 15, 2019
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Tuesday, October 29, 2019 11:59 pm EDT. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
All Ontario Public Service external job advertisements are posted in English and French. To confirm the language requirements of a job, check the "language of position" information at the top of each job ad. For all positions, candidates will be assessed in English, the business language of the Ontario Public Service. For English/French designated bilingual positions, candidates will also be assessed through French-language proficiency testing.
Toutes les offres d'emploi externes de la fonction publique de l'Ontario sont affichées en anglais et en français. Pour connaître les exigences linguistiques, vérifiez les renseignements sur la « langue du poste » figurant dans le haut de chaque offre d'emploi. Pour tous les postes, l'évaluation des candidates et candidats se fera en anglais, la langue usuelle de la fonction publique de l'Ontario. En ce qui concerne les postes désignés bilingues, la maîtrise du français des candidates et candidats sera également évaluée.
