Apply By: Monday, August 24, 2020 11:59 pm EDT
Competition Status: Application Screening

Approximately 130 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

To learn about our recruitment process, visit our Hiring Steps.


Ministry of Children, Community and Social Services
Social Assistance Operations Division
Sault Ste Marie, Sudbury, Thunder Bay, Timmins
Job Term:
4 Temporary - up to 18 months with possible extension
Job Code:
M0912G - Social Services52
$74,066.00 - $113,573.00 Per Year
Posting Status:
Job ID:
Are you looking to make an impact in the lives of Ontarians with disabilities and their families? Are you a strong leader with the ability to link program strategies to emerging government priorities? If so, bring your skills to the Ontario Disability Support Program (ODSP) management team, to plan, implement and deliver an effective and comprehensive social assistance program for people with disabilities and their families.

About us

The Ontario Disability Support Program (ODSP) provides income support and employment support to eligible adults with disabilities. The mandate of the Social Assistance Operations Division is to design, deliver, support and oversee person-centred, responsive and accountable social assistance services in Ontario, focused on improved outcomes, service quality and sustainability. The division combines policy and delivery expertise with strong partnerships across the Ontario Public Service (OPS), municipal and First Nations governments and beyond, to achieve its objectives.

What can I expect to do in this role?

As an ODSP Manager, you will:

• Provide leadership and direction in an assigned geographic area/functional process, for the establishment of a service delivery framework for programs and services.
• Provide leadership and supervision to staff within a unionized environment.
• Be a proactive and innovative leader, motivating your team and colleagues across government to deliver exceptional results in a changing environment.
• Lead the development of program strategies and activities that are aligned with emerging priorities and government directions, compliant with relevant legislation and/or standards of performance, and ensure program integrity and excellent client service.
• Ensure compliance with regulatory, legal, financial, collective agreements and ministry policy commitments
• Develop and manage effective linkages with community, municipal and First Nations partners to promote and market the community-based ODSP program.
• Participate in regional and provincial working groups, networks, initiatives and special projects.

Leadership in the OPS
The Ontario Public Service (OPS) defines what it means to be a leader by the following expected attributes and behavioural competencies:

•You commit to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.
•You lead for the future by embracing positive disruption, modeling a future mindset, and developing staff, every day.
•You are people centred by leading with a common purpose, being inclusive and driving people-centered outcomes.

NOTE: to learn more about the leadership behaviours we seek in our ODSP Managers, please click theView More Information link at the top of the ad.

How do I qualify?


• Proficiency in English and oral and written French at the advanced level (NOTE: FLS proficiency is required for the Timmins position only).

Leadership and Change Management

• You demonstrate leadership skills and the ability to develop, mentor, and empower staff to reach their full potential, as well as hold others accountable.
• You have strong change management skills to champion change, manage a team, provide direction to achieve operational goals, and implement and support service delivery changes and initiatives.
• You have experience managing in a unionized environment, and knowledge of human resources management, labour relations and dispute resolution processes.

Technical Knowledge

• You demonstrate comprehensive knowledge and experience in existing government and/or non-government services for social assistance recipients and people with disabilities.
• You have the ability to develop knowledge and understanding of government/ ministry financial and administrative procedures.
• You have the ability to acquire knowledge of relevant legislation, acts, regulations, provincial strategic directions, policies, and procedures.

Communication and Stakeholder Relations

• You have excellent negotiation, consultation, engagement, communication and interpersonal skills to develop and maintain collaborative relationships with various groups/stakeholders, government organizations and agencies.
• You have strong communication skills to work with clients who often have significant barriers and many with mental health issues.
• You are familiar with an interest-based problem-solving approach to issues management and to developing effective and efficient strategies.

Project Management and Analytical Skills

• You have excellent judgment, decision-making and analytical skills to review, analyze, make recommendations and resolve issues, often of a sensitive and political nature.
• You can ensure quality customer service by identifying, analyzing and resolving gaps in service, identifying trends to improve efficiency of services and creating a positive client experience
• You have knowledge of project management principles and methodologies to manage the delivery of program plans, initiatives and goals.

Additional Information:

  • 1 Temporary, duration up to 18 months, 199 Larch St, Sudbury, North Region, Criminal Record Check
  • 1 Temporary, duration up to 18 months, 435 James St S, Thunder Bay, North Region, Criminal Record Check
  • 1 Temporary, duration up to 18 months, 345 Queen St E, Sault Ste Marie, North Region, Criminal Record Check
  • 1 Bilingual Temporary, duration up to 18 months, 5520 Hwy 101 E, Timmins, North Region, Criminal Record Check
Compensation Group:
Management Compensation Plan
Health and Social Services
Posted on:
Friday, August 7, 2020
  • This ad is also available in French.
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
  • The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, August 24, 2020 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Job advertisements for positions that have been designated bilingual will be provided in both English and French on the website. Positions that are not designated bilingual are not translated and are displayed in English only on both the English and French versions of the website.

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